Medical Assistant 2

Job Summary

The Medical Assistant 2 serves as the first point of contact for patient care and supports both clinical and administrative functions in a fast-paced outpatient setting. This role involves moderately complex tasks and requires the ability to work independently with minimal supervision.

Key Responsibilities

Clinical Duties

• Gather patient symptoms and update Electronic Medical Records (EMR)
• Record vital signs
• Administer injections and perform diagnostic tests
• Collect specimens and perform blood draws
• Clean, sterilize, and maintain medical equipment
• Prepare and maintain examination rooms
• Deliver patient care within certification scope
• Collaborate with Physicians and Nurses

Administrative Duties

• Perform operational and customer support tasks
• Handle documentation and communication via systems (e.g., MS Outlook)
• Perform basic computations and reporting
• Follow departmental policies and procedures

Required Qualifications

• Bilingual (English & Spanish) Mandatory
• 1 3 years of Medical Assistant experience (back-office/direct patient care)
• Valid certification/licensure (RMA or CMA)
• Current CPR certification
• Less than 2 years of leadership experience
• Experience in a fast-paced/high-volume environment
• Basic computer skills (including MS Outlook)
• Strong communication and teamwork skills
• Must be patient-focused and customer-service oriented

This is a patient-facing role and part of the TB (Tuberculosis) screening program. Selected candidates must undergo TB screening.

Preferred Qualifications

• High School Diploma
• Hands-on phlebotomy experience
• Experience with EMR systems
• Experience with HEDIS
• Active certification from recognized bodies (AAMA, NHA, ARMA, NAHP, AMT)
• Radiologic Technologist License (ARRT) optional