Billing, Call Volume, Communication Skills, Customer Support/Service, Detail Oriented, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Insurance, Medical Record System, Medical Terminology, Multitasking, Operations, Outpatient Care, Patient Care, Patient Confidentiality, Problem Solving Skills, Record Keeping, Schedule Development, Service Delivery, Time Management
About the job
Medical Appointment Secretary Scheduler
Medical Appointment Scheduler
Dunwoody / Sandy Springs
Full-Time | 7:45 AM - 4:15 PM
$20-$22/hour (based on experience)
We are seeking a reliable and detail-oriented Medical Appointment Scheduler to join our outpatient clinic team. This role is essential in ensuring smooth daily operations and delivering excellent patient service.
Responsibilities:
Schedule, confirm, and manage patient appointments
Communicate effectively with patients, providers, and staff
Maintain accurate records within the Electronic Health Records (EHR) system
Verify insurance information and assist with basic billing inquiries
Handle high call volumes while maintaining professionalism
Ensure patient confidentiality and compliance with HIPAA guidelines
Qualifications:
Minimum of 2 years of medical scheduling or related healthcare experience
Strong communication and customer service skills
Excellent time management and multitasking abilities
High attention to detail and accuracy
Basic understanding of medical terminology
Familiarity with EHR systems (eClinicalWorks (eCW) preferred)
Knowledge of insurance and billing fundamentals
Strong problem-solving skills and professional demeanor
What We're Looking For:
A dependable team player who thrives in a fast-paced clinical environment and is committed to providing a positive patient experience.
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Avery Partners, LLC
We offer recruitment services through your growth cycle, job service support to displaced talent, and consulting and staffing evaluation and recommendations for restructuring your employees during any phase of your organization’s transition. We believe it is important to constantly be evaluating your employee’s goals, as well as their satisfaction and long term career objectives, to ensure that they are aligned with those of your organization.
Outsourcing Staffing
Avery Partners Healthcare provides expertise from over 20 years of direct Hospital and Physician experience. We provide outsourcing for your clinical services personnel including Locum Tenens, Travelers, Temporary or Direct Hire.
Healthcare Business Services
Avery Partners provides a suite of business services specifically aligned with the unique requirements of Healthcare providers. We have national capabilities and years of experience solving problems for our clients. We can reduce cost, eliminate hassle, increase service levels and add value to each area of your business.Whether you need us to take on a project, outsource completely or just add the right people to your team, our focus is always on helping you reach your goals.