Medical Administrative Assistant (BLANK AST 2)

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Medical Administrative Assistant (BLANK AST 2)

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Job ID

86498

Location

Davis

Full/Part Time

Full Time

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Job Summary

Under supervision of the Practice Manager position completes patient registration, answers questions in-person or via phone, schedules appointments, files, provides medical file management, and renders administrative support for medical provider(s).

Apply By Date

06/10/2026 by 11:59 pm

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• No minimum education requirement.
• Experience working in a medical clinic, directly communicating and providing service to patients or public. Experience with and knowledge of medical terminology.
• Experience utilizing established department triage protocols including referral to the advice/triage nurse, to assess patient needs, for the purpose of optimal appointment scheduling.
• Experience with electronic medical records and patient scheduling systems. Experience in documentation of information and maintenance of patient records.
• Experience maintaining a high degree of discretion, integrity, and sensitivity to confidentiality and privacy.
• Computer skills to utilize various computer applications, such as word processing, computerized databases, electronic medical record, accounting systems, electronic spreadsheets, scanners, and fax machines.
• Interpersonal and communication skills to work effectively and diplomatically with people from diverse ethnic, economic and cultural backgrounds, including staff, faculty, and the general public

Preferred Qualifications

• Medical referral experience.
• Spanish speaking skills.
• Skills to handle emergency situations with composure and professionalism.
• Knowledge of Workers Compensation Laws and Regulations, International Classification of Diseases, Physicians Current Procedural Terminology, Relative Value Studies, OSHA guidelines, DaFIS and University Policies and Procedures.
• Skill to perform accurate mathematical calculations.

Key Responsibilities

• 30% - Data Entry and Referrals
• 30% - Billing and Invoices
• 30% - Scheduling
• 10% - Miscellaneous Projects and

Other Administrative Duties

Department Overview

UC Davis Occupational Health Services is responsible for worker health and safety in a highly diverse teaching, research, and support service environment. The population served exceeds 20,000 covered lives representing 6,500 clinic encounters in the preceding year. Regulatory oversight of OH programs includes OSHA (Cal OSHA), CA DIR, CA Department of Public Health and Yolo Co. Health, US Department of Transportation, HIPAA, and the Americans with Disabilities Act. OH supports the research environment and ensures medical compliance with recommendations and standards of NIH, CDC, AAALAC, USDA, and the NRC. A failure to meet the objectives and regulations of these programs can result in bad patient outcomes including injury and death, fines, and loss of accreditation resulting in the loss of ability to continue campus programs.

Department Specific Job Scope

Position completes patient registration, answers questions in-person or via phone, schedules appointments, files, provides medical file management, and renders administrative support for medical provider(s).

POSITION INFORMATION

• Salary or Pay Range: $25.45 - $36.05 (department budgeted salary: $25.45 hr. - $31.53 hr.)
• Salary Frequency: Hourly
• Salary Grade: 109
• UC Job Title: BLANK AST 2
• UC Job Code: 004723
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift (Work Schedule): M - F, 8 AM - 5 PM
• Location: Davis, Ca
• Union Representation: CX-Clerical/Admin
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 26-50 lbs - Never 0 Hours
• Pushing/Pulling over 50 lbs - Never 0 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Employment is contingent upon satisfactory completion of pre-placement physical exam performed by Student Health Services. Position is subject to Medical Surveillance procedures and review in accordance with Federal and State Laws and Regulations and University Policy. Position requires participation in required preventive medical and medical monitoring may include blood tests, immunizations, TB screening, Blood borne and Airborne Pathogen training, etc. and are provided to meet Federal, State and University requirements. Position may, at times, require employee to work with or be in areas where hazardous materials and/or infectious diseases are present. Position requires signing a statement of understanding of the Dependent Adult/Elder Abuse Reporting Requirement. Employee is personally responsible for following health and safety guidelines/instructions. Work occasional varied lunch hours and occasional overtime, as needed. Requires signing and adhering to OHS Confidentiality Statement.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks #CA-CB

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