Join to apply for the Mechro Founding AI Product Engineer role at GitwitGet AI-powered advice on this job and more exclusive features.This range is provided by Gitwit. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$165,000.00/yr - $190,000.00/yrDirect message the job poster from GitwitHead of Talent at Gitwit & 19days | We're Hiring!Build the AI Troubleshooting Engine That Powers the Future of Heavy Machinery.We're not hiring just another engineer. We're hiring the founding, forward-deployed engineer who will bring Mechro's AI troubleshooting platform to life by owning customer outcomes end-to-end, from first discovery workshop to production rollout. You'll work directly with machinery manufacturers (and their distributors/service teams) to turn messy, real-world troubleshooting into a continuously improving AI system. The technical partner who owns the zero-to-one build, shapes the product with real customers, and helps define the intelligence layer for the entire heavy-equipment ecosystem.Mechro is a new AI-native venture built inside Gitwit's venture studio, designed in partnership with leading machinery manufacturers. Our mission is bold and simple: Turn frontline troubleshooting into a continuous learning system that makes machines smarter, support teams faster, and field operators more confident.This role is for the engineer who wants to build something that actually gets used on job sites, in service bays, and in the hands of technicians diagnosing real machines every day.What Mechro Is BuildingEvery machine manufacturer is dealing with the same pain:Support lines overwhelmed with repetitive questionsTribal knowledge disappearing as senior techs retireField intelligence scattered across notebooks, calls, and emailsManuals that can't keep up with the real worldMechro changes that.We're building an AI troubleshooting assistant that becomes the first line of diagnosis for distributors, support techs, and field operators. Not a chatbot bolted onto a PDF, but a full-stack system that ingests manuals, logs, historical service data, field notes, and escalations to create a living, continually improving knowledge base.Every interaction makes the next one better.Every fix makes the manufacturer smarter.This is the future of support for heavy machinery, and you'll be the one building it.Your Impact as the Founding AI Product EngineerThe RoleThis is a delivery-first engineering role that will position you as the technical cornerstone of Mechro. You'll be embedded with customers to understand workflows, define success, integrate their systems/data, and ship working solutions into production. Then you'll bring what you learn back into the core platform so each deployment makes the product stronger and more repeatable.This role is perfect for someone whoShips fast and cares deeply about product usefulnessWants to build with real users and see immediate impactEnjoys owning AI systems end-to-endLikes wearing multiple hats and setting the tone for future engineersHow you'll spend your timeDiscovery, integration, implementation, go-live, iterationCore architecture, reliability, AI evaluation + monitoringYour time focus will flex with customer onboarding cycles.Areas of responsibilityYou'll own the architecture, help drive decisions about what gets built and why.Lead full-stack development using React + TypeScript, Node/NestJS, and Postgres/MongoDBBuild the AI layer LLM integrations, retrieval, embeddings, evaluation loopsStabilize and scale the MVP into a production-ready troubleshooting assistantRun technical customer integrations, including scoping, implementation calls, and on-site visitsImplement reliability systems monitoring, alerting, runbooks, incident responseEstablish early engineering culture, onboarding docs, architecture patterns, and delivery cadenceTranslate user problems into product decisions that shape the roadmapHybrid, in Tulsa. Due to the nature of this role, working in person with your team and your customers is critical to success.25% travel to customer sites. Concentrated around discovery sprints and releases.What You Bring5+ years full-stack engineering experience with shipped, user-facing productsStrong experience with React + TypeScript, Node/NestJS, and SQL/NoSQL databasesPractical experience integrating LLMs/AI APIs into real applicationsZero-to-one ownership stories that show grit, ambiguity navigation, and user impactExperience running B2B/enterprise customer integrationsComfort balancing speed with reliability in early-stage systemsStrong “delivery energy”. You like owning outcomes in the real world, not just writing elegant code.Extra AwesomeExperience with RAG systems, vector databases, or ML evaluation pipelinesFamiliarity with SOC2-style security practicesPrior startup or founding engineer experienceStrong product sense and the ability to simplify complex workflowsFounder-level equityRelocation supportExcellent health, vision, and dental401(k) with matchGenerous PTOCell reimbursement, parking stipendWeekly team lunchesDog-friendly officeFlexible, high-autonomy cultureWhy This Role MattersMachine manufacturers who move first will own the intelligence layer of their industry. The knowledge base you build, the one that captures decades of field wisdom, becomes their moat.This is a chance to:Build a category-defining AI productShape engineering direction from day oneWork directly with field techs, operators, and engineering teamsTurn real-world troubleshooting into data that transforms how machines are servicedHelp Mechro become the standard for AI-powered support across an entire sectorYou won't just contribute to value. You'll create it.How to ApplyPlease apply with:A short pitch (2–3 sentences about yourself)Answers to these prompts:What's the last technology or tool you learned that fundamentally changed how you build software?Describe the last feature or product you shipped that reached real users. Why did it matter?We read every application carefully. Concrete examples > buzzwords.If you want to build something users will touch every day, something that powers real machines in the real world, we'd love to talk.Seniority levelDirectorEmployment typeFull-timeJob functionEngineering and Information TechnologyIndustriesMachinery Manufacturing, Industrial Machinery Manufacturing, and Commercial and Service Industry Machinery Manufacturing#J-18808-Ljbffr