Application Programming Interface (API), Microservices, Mortgage, Production Support, REST (Representational State Transfer), Security Monitoring, Technical Support
Request ID: :92795-1
Job Title :MDS Production Support Engineer
Location: Dallas, TX
Duration: 6-12 Months
Pay Rate - $38 - $45/hr (all Inclusive)
Introduction
Join our dynamic team as part of the Mortgage Data Services (MDS) Application Monitoring Team. We focus on ensuring seamless operations of our customer and partner-facing services, including APIs, microservices, portals, and document workflows. This role is critical in supporting real-time business operations.
Required Skills & Qualifications
- Experience in REST API monitoring, including availability, latency, and error rates
- Proficiency in web application and UI health monitoring
- Awareness of microservices and service-to-service dependency
- Understanding of event-driven and API-based architectures
- Prior work experience in the client's industry
Applicants must be able to work directly for Artech on W2.
Preferred Skills & Qualifications
- Familiarity with document ingestion and processing flows
- Experience with log aggregation and application error diagnostics
- Knowledge of API security controls and monitoring for abnormal traffic
Day-to-Day Responsibilities
- Monitor and triage customer and partner-facing services
- Rapidly triage customer-visible incidents and verify service recovery
- Coordinate escalation to application and platform teams
- Communicate status during high-severity incidents
Company Benefits & Culture
- Comprehensive benefits package
- Supportive and inclusive work environment
- Opportunities for professional growth and development
For immediate consideration please click APPLY to begin the screening process with Alex.