Mayor's Neighborhood Advocate - Office of the Mayor

Mayors Neighborhood Advocate - Office of the Mayor

Salary

$55,182.40 Annually

Location

City County Building, IN

Job Type

Full Time

Job Number

09845

Department

Business and Neighborhood Services

Opening Date

05/13/2026

Closing Date

6/12/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Overview

Agency Summary

As the head of the executive branch, the Office of the Mayor is responsible for enforcing city ordinances and state laws; appointing, supervising and removing heads and employees of city government departments, agencies and divisions; appointing, supervising, and removing deputy mayors, with appointments subject to City-County Council approval; communicating and coordinating with the City-County Council concerning the financial condition and budget of the city and county; and setting the salaries of city employees.

Job Summary

Position is responsible for advocating for residents, community groups, and local businesses in their assigned areas of Marion County. As community builders and organizers, MNAs will work to resolve issues - acting as ombudsman to manage relationships with neighborhood stakeholders and leaders to ensure full transparency and understanding of policy, processes, and initiatives. This position requires the Advocate to be a representative of both the Mayors Office, and her/his neighborhood constituents. Position Reports to the Director of Community Outreach.

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Position Responsibilities

• Serves as a resource and connector for both residents and neighborhood organizations as it relates to the current policies and procedures of various city departments. not limited to the Department of Business and Neighborhood Services, Department of Public Works, Department of Metropolitan Development, etc.
• Attends community meetings to hear citizens and businesses concerns firsthand and if appropriate, address the concerns or to direct them to the appropriate government official(s).
• Assists in educating the public on zoning ordinance interpretation, land use issues, and how the public can participate in the process.
• Serves as a liaison to residents, neighborhood groups, building industry and other units of government regarding development, zoning, and permit procedures.
• Problem solves and collaborates directly with partner agencies and staff, addressing operational and organizational needs and issues.
• Informs individual citizens and neighborhood groups regarding available city services, grant programs, and available resources consults with city staff, state officials, and various other representatives of private industry about the economic needs of neighborhoods.
• Builds and maintains relationships with neighborhood leaders and city staff, while also working to groom future neighborhood leaders.
• Educates neighborhood residents and organizations about governmental processes and existence of neighborhood-based organizations. Develops relationships with these organizations to facilitate involvement, participation, and contribution from those organizations in the governmental process.
• Identifies and resolves emerging issues within neighborhoods by working together with various city, administration, and community leaders, collaborating to improve the quality of life in neighborhoods rather than simply reacting to the immediate needs that threaten the well-being of the citys residents.
• This position is required to cover the phones at the Mayors Action Center, call center once a quarter.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Qualifications

Minimum Job Requirements and Qualifications

Bachelors Degree in Business, Public Administration, Planning, Management, or closely related field. (One year of directly related work experience may be substituted for each year of formal education). Two (2) years of directly related work experience. Requires interaction on a regular basis with various divisions and the departments, and regular interactions with various professional, trade and craft associations, neighborhood associations, developers, and the general public. Ability to work effectively with the general public. Ability to comprehend and interpret various code regulations. Ability to negotiate and achieve conflict resolution. Ability to work effectively with local, state, and federal agencies in addition to professional and trade associations. Ability to effectively and clearly communicate in both oral and written form. Ability to communicate in English effectively and clearly and/or Spanish. An Advocate must be self-motivated and dependable along with the ability to plan and organize events and meetings that might require the production of agendas and timelines. Flexibility to coordinate multiple projects and meet various deadlines is a necessity. Must be customer service oriented, and have working knowledge of MS Word, Excel, Access, and the ability to learn all other department specific software. Demonstrates a high degree of integrity and is trustworthy and the ability to multi-task in a fast-paced environment and can adapt quickly to change, plus attention to details. Advocate must manage time to meet deadlines and work well as a team member as well as independently. Possess the verbal, written and interpersonal skills (ability to deal effectively and maintain cooperative working relationships with senior management and key stakeholders).

If your qualifications meet the requirements of the posted position, your application will be referred to the hiring agency. Once the agency receives your application, all further communication during the interview and selection process will be handled directly BY THE AGENCY. It is IMPERATIVE that you record the contact information of the individual who is scheduling your interview. City-County HR will not have access to this information, is not involved in the interview or selection process, and can only confirm whether an application has been referred. After selection of the successful candidate, an official offer of employment will be made by HR.

Working Conditions

Work is performed in a standard office environment with considerable travel to outside meetings approximately 70 percent of the time. Work will require multiple evening meetings and some weekend meetings or events.

Physical Conditions

• Sitting at a desk the majority of the day

• Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10) pounds

• Tasks may involve extended periods of time at keyboard or workstation

• Tasks require the ability to perceive and hear sounds and see visual cues or signals

• Tasks require the ability to communicate orally

All rates are bi-weekly.

2026 Rate Sheet - To view our rate sheet, please copy and paste this link into your web browser: https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:67382b58-4d1a-4519-89d7-8453f91e19a1

Life Insurance Employee Only (rates per $1,000 per month):

Basic: Employer Paid

Optional Life Insurance Employee Only (rates per $1,000 per month)

Additional:

<25-29 $0.058

30-34 $0.083

35-39 $0.099

40-44 $0.132

45-49 $0.223

50-54 $0.363

55-59 $0.600

60-64 $0.795

65-69 $1.329

70 + $2.054

IMPORTANT PERF UPDATE:

• For more information on eligibility options, refer to Proposal 21-288 https://bit.ly/3exq8yR

1. All employees hired/rehired after 1/1/2022 have a choice to select the PERF Hybrid plan (3% + Pension) or the INPRS My Choice: Retirement Savings plan (3% + 1% Contribution). The Hybrid plan consists of two components:

Annuity Savings Account (ASA) -This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. Youre always vested in your ASA portion - its always yours.

Pension - The pension portion of the retirement benefit is funded by contributions made by the employer over the course of the employees career and separate from the annuity savings account. Employees enrolled in the PERF Hybrid plan are eligible for retirement benefits at age sixty-five (65) if they have ten (10) or more years of creditable service. After June 30, 1995, employees may retire at age sixty (60) with at least fifteen (15) years of credible service or if the members age in years plus the years of credible service equals at least 85 and the member is at least fifty-five (55) years of age. With fifteen (15) or more years of creditable service, the employee may retire as early as age fifty (50) with a reduced pension.

2. Employees hired/rehired by the City and County between 1/1/2017 and 12/31/2021 will be automatically enrolled in the PERF My Choice: Retirement Savings plan. This plan is an annuity savings account (ASA) only plan and does not have a pension component. Any service that an employee has in the My Choice: Retirement Savings Plan will not count toward the service time requirements for pension eligibility in the Hybrid Plan.

With the PERF My Choice: Retirement Savings Plan, the ASA is split up into two parts:

Part one - This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. Youre always vested in your ASA portion - its always yours.

Part two - This consists of an additional variable rate contribution paid by the City toward your ASA. This variable rate contribution is currently 1% of your gross wages. Vesting in the value of the variable rate employer contribution will vary by length of participation. You are:

20 percent vested after 1 full year of participation

40 percent vested after 2 full years of participation

60 percent vested after 3 full years of participation

80 percent vested after 4 full years of participation

100 percent vested after 5 full years of participation

3. All employees hired/rehired prior to 1/1/2017 are grandfathered into PERF Hybrid plan. The Hybrid plan consists of two components:

Annuity Savings Account (ASA) -This consists of the mandatory employee contribution of three (3%) percent of compensation (made for the employee by the City), plus interest credits or earnings. Youre always vested in your ASA portion - its always yours.

Pension - The pension portion of the retirement benefit is funded by contributions made by the employer over the course of the employees career and separate from the annuity savings account. Employees enrolled in the PERF Hybrid plan are eligible for retirement benefits at age sixty-five (65) if they have ten (10) or more years of creditable service. After June 30, 1995, employees may retire at age sixty (60) with at least fifteen (15) years of credible service or if the members age in years plus the years of credible service equals at least 85 and the member is at least fifty-five (55) years of age. With fifteen (15) or more years of creditable service, the employee may retire as early as age fifty (50) with a reduced pension.

4. City Employees hired/rehired between 1/1/2017 and 12/31/21 that are members of the City AFSCME labor union can choose to enroll in either the PERF My Choice: Retirement Savings plan or the PERF Hybrid plan. Both plans are described above. Employees have 60 days to choose which option they want, and by state law this cannot be changed. If no choice is made, the employee will then be automatically added to the PERF My Choice: Retirement Savings plan.

The Indiana General Assembly has enacted a provision that allows public employees to make voluntary contributions in addition to the mandatory three percent (3%) contributions. Employees may contribute up to an additional ten- percent (10%) of their compensation per pay period to the annuity savings account. This means that the maximum level of contributions to the annuity savings account under this new provision is thirteen percent (13%) of an employees compensation per pay period.

Employees who separate from the city within their first ten (10) years of employment need to contact INPRS - PERF regarding their ASA account.

Questions relating to PERF may be directed to INPRS - PERF at:

Indiana Public Retirement System

Public Employees Retirement Fund

One North Capitol, Suite 001

Indianapolis, Indiana 46204

(888) 236-3544

01

Do you have a Bachelors Degree in Business, Public Administration, Planning, or Management?

• Yes
• No

02

Are you fluent in English and Spanish?

• Yes
• No

03

Do you have professional community engagement experience? If so, how many years?

04

Do you have customer service experience? If so, how many years?

Required Question

Employer City of Indianapolis and Marion County

Address 200 E. Washington Street

CCB 1501

Indianapolis, Indiana, 46204

Phone 317-327-5211

Website http://www.indy.gov