Maximo Functional Support Analyst

POSITION SUMMARY

This position can be located in Houston (TX), Tulsa (OK) or Oklahoma City (OK).

The Maximo Functional Support Analyst role is for supporting, implementing improvements, and maintaining Targa's Maximo Asset Management v7.6 (EAM) solution. The ideal candidate will be responsible for supporting the overall Maximo solution, the asset life cycle including work management, preventive maintenance, inventory, resource scheduling and security. The individual will be expected to perform these tasks independently with limited assistance from peers, product documentation, etc. The ideal candidate will have demonstrated experience working in Maximo 7.6.x and related mobile solutions for the following tasks, including:

• Manage and create point and linear (spatial) locations, location hierarchies, assets, and asset hierarchies.
• Change asset statuses / moving assets and managing asset relationships.
• Use and apply Asset Templates
• Manage and create Master PM's, Inspection Forms, and Job Plans
• Set up new meters and update/associate meters to assets.
• Manage and create failure codes.
• Create item master's and spare parts.
• Participate in and enforce Management of Change (MoC) processes.
• Track incidents, investigations, audits, and their associated action items in Maximo.

JOB FUNCTIONS AND KEY RESPONSIBILITIES:

• Provide functional support to users of the Maximo 7.6 application and related systems through in-person and remote support.
• Maintain and update Master Data in Maximo from load sheets.
• Maintain end-to-end understanding of functional aspects of Maximo EAM and associated business processes.
• Identify solutions to address issues raised throughout service request or incident lifecycle.
• Maintain documentation (run books, functional design, build, deployment, install guides) and process standards.
• Provide functional direction/assistance, collaborating directly with users to identify and resolve issues adversely impacting business processes.
• Support the analysis, creation, and update of documents, process maps, and procedures for business process flows supported with the use of Maximo.
• Documentation of business requirements, preparation of presentations for team status
• Coordinate with IT on interface and system issues, updates, and patching.
• Building out of documentation and training for end users.
• Other duties as assigned.

MINIMUM ESSENTIAL QUALIFICATIONS:

• Associate degree (A.A.) or equivalent from two-year college or technical school and/or training
• 5+ years of experience using Maximo EAM 7.6 or 7.5
• Knowledge of asset management, work management, materials warehousing, and inventory management concepts
• 3+ years of functional experience supporting and implementing improvements for Maximo or another asset management business application.
• Midstream Oil and Gas industry experience a plus
• Familiarity with both facility assets (compressor stations, gas plants, fractionators, terminals) and linear assets (pipelines) a plus
• Structured Query Language (SQL) and relational database experience
• Understanding of testing in Maximo
• Strong interpersonal communication skills
• Organized and detail-oriented with a strong work ethic.
• Well-grounded, preferring to work in a team environment.
• Intermediate computer skills (Proficiency in MS Office Suite to include Word, Excel, PowerPoint, and Outlook)
• Able to multitask between production support, enhancements, testing and special projects.
• Overnight travel will be on an as needed basis and could be for multiple days.

PREFERRED QUALIFICATIONS:

• Certified Deployment Professional - Maximo Asset Management v7.6
• Certified ITIL Foundation

EQUAL EMPLOYMENT OPPORTUNITY:

Targa Resources provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Targa's policies and applicable law. We value the unique contributions that every employee brings to their role with Targa.