Administrator Documentation, Behavioral Health, Billing, Clinical Assessment, Clinical Competency, Clinical Study Publications, Conferences, Cross-Functional, Customer Support/Service, Diversity, Documentation, Driver's License, English Language, Establish Priorities, Health Plan, Insurance, Interpersonal Skills, Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), Licensing, Medications, Multilingual, Onboarding, Organizational Skills, Outpatient Care, Presentation/Verbal Skills, Psychiatry and Mental Health, Quality Assurance, Quality Management, Regulations, Risk Analysis, Spanish Language, Team Player, Time Management, Treatment Evaluation, Writing Skills
LOCATION
Springfield, MA
POSTED
3 days ago
The Intake Clinician plays a vital role in the initial assessment and onboarding process for individuals seeking behavioral health and/or substance use services at BestLife’s Outpatient Emotional Health & Wellness Center. The Clinician conducts comprehensive biopsychosocial assessments, completes diagnostic impressions, and supports new clients—whether self-referred, court-mandated, or participating in the Massachusetts Impaired Driving (MID) program.
This role requires strong clinical assessment and diagnostic skills across a wide range of presentations and age groups, from children to older adults. The Intake Clinician also helps orient clients to the clinic, facilitates appropriate referrals for ongoing services, and works collaboratively with clinical and administrative teams to ensure a smooth and timely transition into care.
Payrate: $57,000 - $63,000 depending on licensure
Essential Job Responsibilities
Conduct a Massachusetts Standardized Biopsychosocial Assessment during the first session, including necessary addendums.
Administer and complete evidence-based screening tools, including but not limited to CANS, PHQ-9, ASUDS, TB screening, and nicotine/health risk assessments.
Complete court-related evaluations and treatment recommendation letters, when applicable.
Ensure completion of all intake documentation, including authorizations, consents, enrollment forms, and service agreements.
Submit all clinical and administrative documentation in accordance with agency and regulatory standards and deadlines.
Coordinate with the Billing Department regarding insurance verification and payment arrangements.
Participate as a member of a multi-disciplinary treatment team, ensuring coordinated and integrated care planning.
Actively engage in licensing and accreditation processes and agency quality improvement initiatives.
Serve as a liaison with community partners, including courts, state agencies, treatment providers, and referral sources.
Pursue continuing education and professional development through trainings, conferences, and task force involvement.
Promote and model MHA’s mission, values, and guiding principles in all internal and external interactions.
Perform other related duties as assigned by the Clinic Director and/or Clinical Supervisor.
About BestLife - Emotional Health & Wellness
The BestLife Emotional Health & Wellness Center provides compassionate, person-centered care for individuals, families, and couples facing mental health and substance use challenges. Using evidence-based approaches, our team supports both short-term needs and long-term recovery through services such as assessments, individual, group, family, and couples therapy, substance use and co-occurring disorder treatment, medication management, case coordination, and recovery support. Care is delivered by licensed clinicians and overseen by a board-certified psychiatrist, ensuring high-quality, supportive treatment every step of the way.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.