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Marketing Lead - New Branch

PNC

Charlotte, NC

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JOB DETAILS
SALARY
$91,000–$169,000 Per Year
SKILLS
Advertising, Aged Care, Analysis Skills, Budgeting, Business Case, Business Development, Business Intelligence, Business Skills, Campaigns, Channel Marketing, Channel Strategies, Childcare, Communication Skills, Competitive Analysis/Strategy, Creative Brief, Cross-Functional, Custom Media, Customer Experience, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Customer/Consumer Behavior, Data Analysis, Data Collection, Data Sets, Direct Mail, Equal Employment Opportunity (EEO), Establish Priorities, Finance, Financial Compliance, Financial Regulations, Functional Programming Languages, Incentive Programs, Inside Sales, Insurance, Leadership, Legal, Legal Support Skills, Licensing Compliance, Market Segmentation, Marketing, Marketing Objectives, Marketing Plan, Marketing Software, Marketing Strategy, Matrix Management, Merchandising, Metrics, Mortgage, Negotiation Skills, Online Marketing, Organizational Skills, Outbound Marketing, Outdoor Advertising, Performance Management, Performance Metrics, Presentation/Verbal Skills, Process Improvement, Product Lifecycle, Product Programs, Product Support, Promotional Programs, Regulatory Compliance, Reimbursement, Risk, Risk Management, Risk Management Framework (RMF), Sales, Sales Prospecting, Stock Purchase Plans, Storytelling, Strategic Planning, Systems Administration/Management, Thought Leadership, Trend Analysis, Writing Skills
LOCATION
Charlotte, NC
POSTED
11 days ago
**Position Overview** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Marketing Lead - New Branch within PNC's Marketing organization, you will be based within PNC’s footprint. Join a winning team, committed to results, in an inclusive and high-performing culture. As the Marketing Lead for New Branch Marketing, you will be responsible for supporting the marketing strategy and leading the execution supporting PNC’s new branches, including the company’s aggressive $1.5B and 200 branch expansion plan through 2029. The successful candidate will help develop a multi-channel strategy to build community awareness, while driving consideration of PNC in newer markets. You will collaborate closely with stakeholders in marketing, distribution, sales and product to deliver an exceptional customer experience. What you’ll do: •Marketing ownership of the New Branch program •Supports the development and leads the execution of customer-centric strategic marketing plans based on business priorities to build awareness of PNC in new communities and increase consideration among prospective customers, with an eye for efficiency. This may include promotional cash offers, branch merchandising, direct mail, outdoor advertising, digital, radio, sales enablement. •Manage the New Branch marketing budget, ensuring all operating activities are optimized and delivered within the established framework. •Manage the test and learn agenda to drive innovation, improve performance, and gain data and insights to optimize the marketing approach. •Measure past campaign performance/core KPIs and leverage data insights and competitive trends to create an interconnected strategy. •Deliver creative excellence through end-to-end creative development, from creative brief to execution by collaborating with agency partners, marketing colleagues, legal and compliance, sales and distribution. •Serve as subject matter expert on target audience behaviors, understanding how to translate value proposition into messaging that resonates with the desired audience to drive household growth. •Drive a customer-focused culture, leveraging broader Bank relationships, systems, and knowledge and using best-in-class, customer first strategies. •Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. •Demonstrated track record in designing customer-centric marketing. •A curious and analytical mindset with experience in applying data-driven marketing into highly effective decision making to drive competitive advantage. •Strong written and verbal communication storytelling skills with the ability to glean insights from data and support the senior marketing manager in developing compelling marketing-focused strategies and business cases to influence outcomes with senior and executive leadership. •Passion for thinking differently and exploring new ideas to bring to life meaningful personalization in unique and disruptive ways. •A self-starter with proven skill in leading and working across multiple and distinct functional organizations in support of specific business priorities. •Detailed and organized bringing rigor to efficiently managing the lifecycle of the New Branch marketing program. •Strategic thinker with the ability to leverage large data sets to make data-driven decisions, with a focus on test-and-learn. •Understanding of customer behavior research, metrics, and trends, to partner with Research team on customer segment studies. •Champion for change and energized by a challenge. •Advocate for and act as the voice of the customer. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. **Job Description** + Supports the development and leads the execution of integrated, multi-channel strategic marketing plans for one or more products/initiatives/channels. Formulates plans that acquire, grow, and retain customers in support of the product life cycle and line of business goals and objectives. + Supports the development and prioritization of business and marketing objectives, development of value propositions and target segments leveraging competitive intelligence and insights to drive growth strategies. Contributes to thought leadership and builds consensus among partners.Adapts to and optimizes for a changing business environment. + Translates desired business outcomes into marketing strategy and executes marketing programs/initiatives that may include advertising, sales content and internal communications. Coordinates and influences complex, multi-functional program teams. Ensures data collected is synthesized and leveraged effectively to provide appropriate business intelligence. + Influences the budget while ensuring all operating activities are optimized and delivered within the established budget framework. + Implements and oversees activities including coordination with legal, compliance, finance, risk and other key partners. Leads partnership with agencies, third parties and internal business partners to coordinate development and execution of programs/initiatives. + Acts as a point of contact with product and digital teams to coordinate strategy and development. Makes decisions to ensure the business programs/initiatives and customer expectations are being met. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. **Preferred Skills** Advertising, Competitive Advantages, Content Marketing, Customer Solutions, Digital Marketing, Marketing Programs, Marketing Strategies, Negotiation, Results-Oriented **Competencies** Business Acumen, Business Data Analysis, Collaborating, Decision Making and Critical Thinking, Effective Communications, Effectiveness Measurement, Marketing Function, Marketing Systems, Matrix Management **Work Experience** Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. **Education** Bachelors **Certifications** No Required Certification(s) **Licenses** No Required License(s) **Pay Transparency** Base Salary: $91,000.00 – $169,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. **Application Window** Generally, this opening is expected to be posted for two business days from 06/24/2026, although it may be longer with business discretion. **Benefits** PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com . **Disability Accommodations Statement** If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. **Equal Employment Opportunity (EEO)** PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. **California Residents** Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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PNC