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Marketing Coordinator

Right at Home

Perrysburg, OH

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JOB DETAILS
SKILLS
Business Services, Communication Skills, Continuous Improvement, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Develop and Maintain Customers, Healthcare, High School Diploma, Home Care, Interpersonal Skills, Marketing, Organizational Skills, Problem Solving Skills, Relationship Management, Sales Management, Service Delivery, Strategic Planning
LOCATION
Perrysburg, OH
POSTED
4 days ago
Marketing Coordinator - Home Care

About Right at Home

We are a locally owned home care business with an extraordinary culture, dedicated to improving lives in our community. We're seeking a relationship-focused professional who is passionate about client satisfaction, retention, and building lasting partnerships with referral sources.

The Role

The Marketing Coordinator ensures exceptional experiences for our clients and referral partners. You'll build strong relationships, proactively address needs, and drive growth by ensuring every interaction with Right at Home exceeds expectations.

Key Responsibilities
• Build and maintain relationships with clients, families, and healthcare referral partners
• Serve as the primary point of contact for key accounts and referral sources
• Proactively identify opportunities to expand services and increase client satisfaction
• Monitor client outcomes and gather feedback to continuously improve service delivery
• Develop and execute strategies to increase client retention and referral source engagement
• Track all client and partner interactions in our CRM database
• Collaborate with care teams to ensure seamless service delivery
• Conduct regular check-ins and assessments with clients and referral partners

Qualifications

Required:
• High school diploma or equivalent with two years of business or customer service experience
• Strong interpersonal and communication skills
• Ability to work independently with sound judgment
• Availability for client visits and assessments as needed

Preferred:
• Experience in home care, healthcare, or senior services
• Background in account management, client success, or relationship management
• Data-driven approach to measuring and improving client satisfaction
• Problem-solving mindset with a focus on solutions

What We Offer
• Comprehensive training and development opportunities
• Competitive salary with quarterly bonus potential
• Opportunity to make a meaningful difference in people's lives
• Supportive, mission-driven team culture

To Apply

Please submit your résumé, cover letter, and salary requirements to jbaldwin@rahnwohio.com

About the Company

R

Right at Home