Marketing Coordinator

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clientsincludes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

The Marketing Coordinator supports the execution of marketing programs across North America, with a focus on customer marketing, cross-sell initiatives, and event support. This role is responsible for coordinating campaigns, managing project timelines, assisting with event logistics, and ensuring all marketing activities are delivered efficiently and on schedule. Working closely with marketing colleagues and cross-functional teams, the Marketing Coordinator helps drive consistent, high-quality execution of initiatives that enhance customer engagement and support business objectives.

Key Responsibilities:

• Support the execution of customer marketing and cross-sell campaigns across North America, ensuring alignment with business objectives.
• Coordinate and execute email, webinar, and digital marketing activities across multiple channels.
• Assist with campaign setup, execution, monitoring, and reporting using marketing automation and CRM platforms.
• Plan and coordinate marketing events, including logistics, communications, and post-event activities.
• Manage project timelines and coordinate deliverables across internal teams and external vendors.
• Maintain marketing calendars, campaign documentation, and program tracking tools to ensure operational efficiency.
• Support lead management processes, list uploads, campaign reporting, and data quality initiatives.
• Maintain accurate marketing data, campaign tracking, and system records to support reporting and operational excellence.
• Monitor campaign performance and assist with data analysis to support continuous improvement initiatives.
• Coordinate marketing communications and activities to ensure consistent, high-quality customer engagement.
• Collaborate with marketing, sales, and cross-functional teams to deliver successful campaigns and customer programs.
• Partner with internal stakeholders and external vendors to ensure alignment, quality execution, and timely delivery of initiatives.
• Provide administrative and operational support to enable efficient day-to-day marketing activities.
• Contribute to process improvements and operational efficiencies within the marketing function.
• Undertake additional marketing projects and responsibilities as required, in line with the scope and level of the role.

• 2-3 years of experience in marketing, events, or a related field.
• Experience supporting marketing campaigns, digital marketing activities, or event coordination.
• Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• High attention to detail in managing campaign execution, timelines, and data accuracy.
• Experience supporting B2B marketing programs and customer marketing initiatives.
• Hands-on experience with CRM and marketing automation platforms (e.g., HubSpot, Salesforce, or similar).

• Experience coordinating or supporting marketing events, webinars, and cross-channel campaigns.
• Familiarity with marketing analytics and reporting (e.g., campaign performance tracking, dashboards).
• Exposure to project management tools (e.g., Asana, Monday.com) and marketing workflows.
• Digital marketing certifications (e.g., HubSpot, Google Analytics) or relevant coursework.