MARKETING COORDINATORDepartment: MarketingEmployment Type: Hourly, Full-Time (30–40 hours/week)About NOVA Plastic SurgeryAt NOVA Plastic Surgery, we believe every patient interaction—whether online or in person—should reflect the exceptional care and luxury experience we provide.We're looking for an energetic, creative, and highly organized Marketing Coordinator to help bring our brand to life through social media, content creation, community events, and exceptional patient engagement.This is a hands‑on role for someone who enjoys being both behind the camera and interacting with people. The majority of your time will be spent creating engaging marketing content, supporting events, and helping showcase our providers, patients, and practice culture. When needed, you'll also provide front desk support by assisting with patient check‑in, responding to leads, and helping create a five‑star patient experience. If you're creative, adaptable, love social media, and enjoy working in a fast‑paced luxury medical practice, we'd love to meet you.Primary ResponsibilitiesApproximately 80% Marketing | 20% Front Desk & Patient ExperienceMarketing & Social MediaCapture high‑quality photo and video content throughout the practiceFilm providers, treatments, before‑and‑after results (with patient consent), educational content, and behind‑the‑scenes momentsCreate engaging content for Instagram, Facebook, TikTok, YouTube Shorts, and other digital platformsEdit videos using applications such as CapCut or similar editing softwareCreate graphics using Canva or similar design platformsSchedule and publish social media contentAssist in maintaining the marketing content calendarMonitor comments, direct messages, and social media engagementStay current on social media trends and recommend creative content ideasCollaborate with providers and medical assistants to gather content opportunitiesOrganize and maintain digital photo and video librariesEnsure all content aligns with NOVA's luxury brand standards and messagingEvents & Community OutreachAssist with planning and executing practice events, open houses, community events, and promotional activitiesCoordinate event logistics, supplies, vendors, and event setupCapture photos and videos during events for future marketingAssist in promoting upcoming events across social media channelsSupport event setup and breakdown as neededReach out to potential community partners to develop relationshipsPatient Experience & Front Desk SupportWhen providing front desk coverage, responsibilities include:Welcome patients with professionalism and warmthDeliver an exceptional luxury patient experienceAnswer incoming phone calls promptly and professionallyRespond to web inquiries, chat requests, and incoming leadsSchedule consultations using established scripts and scheduling guidelinesEnter and maintain accurate information in Aesthetix and BoulevardComplete assigned lead follow‑up tasksMaintain accurate documentation and patient communicationAssist with patient check‑in and check‑outProcess payments accuratelyHelp maintain a clean, organized, and welcoming reception areaSupport scheduling needs to maximize provider productivityAdministrative SupportMaintain organized marketing assets and filesAssist with administrative marketing projectsSupport promotional campaigns and practice initiativesHelp track basic social media engagement and campaign performanceAssist with other marketing and operational projects as assignedQualificationsWe're looking for someone who is:Creative and passionate about social mediaComfortable using a smartphone to capture quality photo and video contentOrganized with exceptional attention to detailFriendly, outgoing, and comfortable interacting with patientsAble to multitask in a fast‑paced environmentProfessional with excellent verbal and written communication skillsDependable and able to work independently while collaborating with a teamPreferred ExperienceSocial media managementContent creationPhotography and/or videographyCanvaCapCut or similar editing softwareMeta Business SuiteCustomer serviceHospitalityLuxury retailMedical office or aesthetic practice experience (preferred but not required)Schedule & Work LocationThis position works from both our McLean (Tysons area) and Ashburn locations. Because marketing events can occur outside of regular business hours, candidates must be available to work evenings and weekends for events, promotional events, content creation, Front Desk coverage, and practice initiatives.What Success Looks LikeCreates engaging, high‑quality content consistentlyHelps grow NOVA's online presence and community engagementRepresents the practice professionally both online and in personSupports successful marketing eventsResponds to patient inquiries promptly and professionallyHelps convert prospective patients into scheduled consultationsProvides an exceptional luxury patient experience during every interactionDemonstrates flexibility, creativity, initiative, and a positive attitudeWhy Join NOVA Plastic Surgery?At NOVA Plastic Surgery, you'll have the opportunity to build your marketing portfolio while working alongside talented surgeons, providers, and an innovative leadership team. You'll gain hands‑on experience in digital marketing, event coordination, luxury patient experience, and aesthetic medicine—all while making a meaningful impact on the growth of one of Northern Virginia's premier cosmetic practices.We value creativity, teamwork, accountability, continuous learning, and exceptional service. If you're excited about creating engaging content, connecting with people, and helping grow a luxury brand, we'd love to hear from you.#J-18808-Ljbffr