Marketing & Community Engagement Specialist (Brevard, Orange, Osceola, Seminole counties)

Salary: $45,000/yr

Position Summary: This position will work in four counties, with a high concentration in Orange, Osceola and Seminole. Perform work associated with planning and directing the agency's special events and activities, including those directed towards creating community awareness, stewardship, support, participation, and engaging child welfare professionals. This position will also coordinate all special events for the agency and collection and maintenance of stakeholder data. Graphic design, website maintenance and social media posting are essential functions of this position. This position will report to the Director of Community Development and Engagement. 

Technical/Functional Expectations:

1. Strong communication & presentation skills-Essential: Strong speaking, writing, and professional presentation skills are required to effectively and concisely share the agency's vision and mission with stakeholders and diverse audiences.
2. Event Planning and Project Management - Essential Function: Manage the production and execution of agency's external special events and community relations outreach projects, including management of event timelines, contracts, marketing, and volunteers. Coordinate national training events and track attendee completion and certification.
3. Community Relations- Essential Function: Represent the agency at local community and service group events to develop and maintain community relationships. Requires time outside of regular business hours.
4. Creative Support - Essential Function: Provide creative input for agency publications, as well as marketing materials for events and activities that advance the objectives of the organization, establish and/or maintain public/private partnerships, and build donor relations.
5. Communication – Essential Function: Share the agency’s vision and mission with stakeholders and diverse audiences through monthly, social media posts, and website content.
6. Fundraising/Donor Relations – Essential Function: Track and report financial and in-kind donations in the CRM database management and transfer/merger. Help advance donor acquisition, produce database queries, mail merges and reports, engagement, and retention as needed.
7. Communication Archive - Essential Function: Maintain an archive of communications, photos, press coverage, events and documentation in order to provide a continuum of events and history.
8. Social Media and Website Content Creation and Maintenance – Essential Function:  Maintain social media accounts and websites by writing and updating content, and adding documents and graphics as requested.
9. Other duties as required: Job performance requires fulfilling other incidental or related duties as assigned, assisting and training others, and performing duties of higher rated positions from time to time for developmental purposes.

Behavioral Competencies:

1. Integrity: Able to demonstrate consistency of words and actions; protect confidential information; do what is right even when no one is watching; demonstrate sound business ethics; consistently comply with organizational values.
2. Attention to Detail: Able to be thorough and complete when working with assembling, processing, or providing detailed information; track details even when under pressure.
3. Diligence: Able to persevere in accomplishing tasks or objectives; commit to long hours of work; do everything possible to reach goals; have a sense of urgency about getting results.
4. Project Management: Able to control and complete projects on time; involve others in planning; clearly define roles and goals and track performance.
5. Responsiveness: Able to take action to meet the needs of others; respond to solve problems; minimize delays or problems with little or no supervision.
6. Versatility: Able to take on new or multiple roles and responsibilities and do them well; be flexible when considering options or opinions; be open to new ideas and change.
7. Sensitivity: Work effectively with and show sensitivity to cultural differences and various socio-economic backgrounds of others.
8. Ethics: Adhere to and model principles and values of Agency and System of Care by being strength-based, solution-focused, maintains highest level of integrity and ethical standards and work collaboratively with employees, partners, stakeholders and clients in all interactions.

Business Experience:

1. Minimum two (2) years project and special event mgmt.: Demonstrated ability to manage complex projects (e.g. special events, community outreach programs, agency sponsored public activities, etc.) and complete within assigned timelines and budgets. Necessary to maintain agency presence and community goodwill.
2. Strong, writing, public speaking, and presentation skills: This is required to adequately convey the vision, mission and purpose of the agency and successfully engage the public in our efforts.
3. Computer skills in Adobe Creative Suite and Microsoft programs: This is required to develop presentations and publications and effectively communicate with stakeholders and audiences.
4. Experience working with diverse groups: To successfully engage community partners, forge mutually-beneficial relationships, and communicate a positive public image for the agency.
5. Demonstrated business judgment & critical thinking skills: The ability to determine appropriate actions in diverse or unfamiliar situations that build or maintain strong community relations and a positive public image.
6. Valid Driver's License - Essential: This position requires local and state-wide travel.

Educational and Experience Requirements:

1. AA/AS – Associate’s Degree or equivalent required.
2. BA/BS - Bachelor’s Degree or equivalent preferred.
3. Able to work flexible schedule to include evenings/weekends required.
4. Prior similar activities within a non-profit environment preferred.

 Physical Requirements:

1. Lifting 35 pounds
2. Carrying 35 pounds
3. Pulling 35 pounds
4. Pushing 35 pounds
5. Grasping
6. Reaching
7. Sitting
8. Standing
9. Stooping / Crouching
10. Bending
11. Crawling
12. Kneeling
13. Twisting
14. Near Acuity
15. Reading
16. Speaking
17. Listening
18. Typing
19. Writing
20. Color Determination
21. Heat