Marketing Communications Coordinator

Role: Marketing Communications Coordinator

Duration: 12 months

Location: Austin, TX (Onsite-Candidates must be local to the Austin area)

Summary:

The client has issued a request for a Marketing Communications Coordinator that will be supporting customer-facing communications, brand consistency, digital outreach, and public messaging across web, social media, newsletters, and promotional content. This role is centered on gathering newsworthy content from leadership and staff, coordinating publication and distribution, managing email and audience engagement strategy, and using analytics to improve communication performance across channels. The ideal candidate will have solid communications coordination experience, strong writing and publishing skills, working knowledge of email marketing metrics and automation, and the ability to keep messaging, branding, and outreach consistent across multiple platforms.

Responsibilities:

Effectively manage the brand 'Customer' through cooperative relationships with internal management and staff and external vendors, the news media, etc. by reinforcing the importance of branding, effective communication and the need for consistent branding and communications. Coordinate with Customer leadership, executives and staff to gather information about identified news-worthy events/activities/happenings for publication on website, social media, etc. Ensure consistency of the organization's message and brand identify among all communication mediums. Review all external communications (newsletters, etc.) for consistent messaging, branding, etc. and coordinate production and distribution, identifying photo opportunities as needed. Segment lists based on buyer personas, targeted verticals, and behaviors like past email engagement and website interactions (content downloads, site page visits, etc.). Develop a presence and a working relationship with Customer management and staff to be seen as a required resource for communicating with the public. Assist in developing, organizing, creating and publicizing press packets, articles, promotional materials etc. Works with vendors to deliver specialized tactics such as event planning, Web/podcasts, and video production.

Create, implement and evaluate communications strategies and plans that align with the organization's strategic plan. Creates goals and set measurable objectives. Monitors effectiveness and trends, ensures message accuracy, analyzes and applies market research. Provides communications support via strategic planning, project implementation and post-implementation support. Shall keep abreast of trends and possible cooperative programs. Review literature, and otherwise keep current of industry and communication trends. Understands EIR Accessibility requirements and their technical specifications. Ensures the EIR Accessibility is integrated into the project lifecycle at the appropriate points (planning, design, development, test, etc.) and ensures that resources are included to implement EIR accessibility within the project.

Required Skills:

• 5 Years of Experience as a Marketing Communications Coordinator.
• 3 Years of Experience with external documents such as newsletters or demonstrated equivalent writing and publishing design skills; public relations, marketing, targeted marketing, especially social media, promotional marketing, lead nurturing, marketing automation tools, and web analytics for any agency.
• 3 Years of Excellent understanding of email marketing concepts and metrics such as Sender Score, deliverability, and sender reputation.
• 2 Years of Experience in email marketing and marketing automation technology.
• 2 Years of Highly analytical and able to derive meaning from data through A/B testing and email and landing page optimization.
• 2 Years of Knowledge of Associated Press Style.

Preferred (Optional):

• 2 Years of Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, Publisher and PowerPoint; Access, and report-writer and/or Adobe Creative Suite experience preferred.