Marketing Communications Operations Consultant (Remote 6+ month Contract)

Our client, a global manufacturing organization, is seeking a Marketing Communications Operations Consultant to support their Creative, Content, and Brand Communications teams during a critical operational transformation initiative. This is a fully remote contract opportunity with an initial duration of 6+ months, supporting high-visibility marketing and communications operations work across a complex, fast-paced environment. Candidates located in the Greater Grand Rapids, Michigan area are welcome, though the role may be performed remotely.

This position is ideal for a highly organized marketing operations or creative operations professional who thrives at the intersection of project management, workflow optimization, and cross-functional collaboration. The consultant will play a key role in removing operational and administrative burdens from Creative and Content teams so they can remain focused on delivering high-quality creative work.

The right candidate brings a proactive mindset, strong communication skills, and the ability to drive projects from intake through completion while identifying opportunities to improve systems, processes, and team efficiency. This role will also help shape scalable operational practices that support long-term Creative and Content Operations success.

What You'll Be Doing

Creative & Content Operations Support

• Own and manage day-to-day operational coordination across Creative and Content teams
• Drive projects from intake through completion, including tracking, timelines, status updates, follow-ups, and risk management
• Ensure incoming requests are clearly scoped, prioritized, documented, and aligned before entering production
• Maintain project plans, workback schedules, milestones, and cross-functional dependencies
• Proactively identify bottlenecks, gaps, risks, or timeline conflicts and help resolve them early
• Reduce ad-hoc disruptions and improve workflow discipline by enforcing intake standards and clarifying upstream expectations
• Lead and facilitate cross-functional status meetings, working sessions, and project alignment discussions
• Support workshops and initiatives related to creative and content project management

Process Improvement & Workflow Optimization

• Administer and optimize Workfront as the primary workflow management platform for Creative and Content teams
• Support integration of Content team workflows into established Creative team processes within Workfront
• Evaluate existing workflows to identify inefficiencies, redundancies, and operational friction points
• Recommend and pilot scalable process improvements, including automation, templates, AI-assisted workflows, and standardized approaches
• Partner closely with teams to ensure process improvements are practical, sustainable, and aligned to real-world workflows
• Support asset and image intake standards to improve asset quality, organization, searchability, and reuse
• Assist in developing toolkits and templated approaches that enable broader brand consistency across teams

Cross-Functional Coordination & Reporting

• Partner with Creative, Content, Marketing, and Brand Communications stakeholders to align priorities and expectations
• Facilitate clear handoffs between teams by ensuring required inputs, approvals, timelines, and decision points are understood
• Provide visibility into project status, workload, priorities, and team capacity
• Support adoption of new tools, processes, and ways of working across teams
• Maintain reliable reporting related to workflow volume, cycle times, bottlenecks, and operational health
• Surface operational insights and recommendations that support long-term Creative and Content Operations strategy
• Contribute to quarterly operational reviews, reporting, and budget tracking activities