Business Services, Communication Skills, Consulting, Cross-Functional, Customer Relationship Management (CRM), Customer Service Management, Detail Oriented, Establish Priorities, Improvement Metrics, Marketing, Organizational Skills, Policy Development, Presentation/Verbal Skills, Sales Management, Salesforce.com, Time Management, Writing Skills
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.Job Title: Marketing Assistant/SpecialistLocation: Seattle, WAJob Description:
- We are looking for a Marketing Assistant/Specialist. The successful candidate will possess exceptional verbal and written communication skills, the ability to complete a high volume of varying tasks and projects quickly, and a track record of prioritizing work effectively, taking fast action on escalations while maintaining composure.
- The candidate will demonstrate customer obsession, have high attention to detail while still meeting deadlines, have great organizational skills, and have the ability to quickly switch gears when required. A high level of integrity and discretion in handling confidential information and professionalism in dealing with senior professionals is essential.
Job Responsibilities:
- Effectively communicate with and support global authors and publishing partners.
- Partner cross-functionally with client publishing business teams to create new policies and processes that ensure a great publishing experience for authors and improve author satisfaction metrics.
- Work globally and cross-functionally to represent authors' best interests at every step in the publishing process.
Basic qualifications:
- Bachelor's Degree.
- 2 years previous experience in account management, customer service, relationship management, or publishing environment.
- Experience managing a reactive, ticket-based request system.
- Familiarity with Salesforce.com & Excel.
- Bachelor's Degree.
- 2 years previous experience in account management, customer service, relationship management, or publishing environment.
- Experience managing a reactive, ticket-based request system.
- Familiarity with Salesforce.com & Excel.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, age, protected veterans or individuals with disabilities.