Marketing and Communications Manager

Heritage Ranch Golf and Country Club is excited to announce an exceptional career opportunity for a full-time Marketing and Communications Manager! Qualified candidates will thrive in a hospitality-driven environment and be highly focused on providing superior service to our members and guests. The ideal candidate will demonstrate professionalism, strong communication skills, and a passion for creating engaging content, promoting club events, and strengthening communication with members while maintaining the clubs brand and reputation.

General Purpose: Develops and implements an annual sales plan that maximizes profitability for the facility and outstanding quality service for customers.

Essential Duties:

• Creates and designs flyers, posters, website emails, newsletters, menus, brochures, creative copy, presentations, data entry, digital signage, and learns new applications as they may arise.
• Manages social media outlets (Facebook, Twitter, Instagram, Google+, YouTube, etc.), working independently and along with our outside marketing vendors.
• Maintains the propertys brand standards and executes strategies developed to improve the awareness of the Club, its real estate offerings, and communications.
• Works with the Director of Marketing & Communications to achieve the approved business/marketing plans. Adjusts plans as necessary to optimize the goals and objectives of the Department.
• Assists in the development of member campaigns and communications to drive the awareness of events and social opportunities internally at the Club.
• Participates in creating highly polished, inspiring presentations to be used for Club and Committee presentations.
• Prepares marketing ROI analysis and key performance metric reporting.
• Prepares marketing analytics to measure performance for prioritizing and optimizing all marketing campaigns, with a focus on spend efficiency.
• Maintains relationships with key Club staff, Community Association staff, and vendors to coordinate and manage marketing partnerships in conjunction with the Director of Marketing & Communications.

Compensation: Pay rate will be dependent on experience.

Education/Experience:

• Bachelors degree (BA); and one to two years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

• Frequently talks and hears.
• Regularly walks, stands, sits, and uses hands.
• Occasionally reaches with hands and arms.
• Occasionally lifts up to 25 pounds.

Environment/Noise:

• Occasionally works in outdoor weather conditions.
• Noise level is moderate.

Certificates/Licenses: None Required.

Job Knowledge, Skill, and Ability Preferences:

• 2-4 years of marketing and/or communications experience, preferably in hospitality.
• College degree preferred.
• Full-time work schedule predominantly Monday through Friday; however, occasional evening, weekend, and holiday work does occur. The individual must have a flexible schedule and availability.
• Excellent writing, grammar, and communication skills required to maintain high service standards and interact with members daily.
• Proficient time-management skills, detail-orientation, and strong follow-through with a high level of accuracy are required.
• A strong track record of working independently and proactively assisting in identifying bold and creative new initiatives.
• Comfortable working in fast-paced, high-growth environments where multiple projects are ongoing at once, with different timelines and stakeholders (internal and external).
• Strong analytical skills, communication, and computer skills.
• Familiarity with best practices and effective marketing and communications techniques in the club or hospitality industry.
• Knowledge of or able to quickly learn different computer applications and internet modules, including but not limited to Microsoft products, specialized club-specific apps, Adobe InDesign, internet sites, and club-specific software such as Jonas.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.