Marketing Analytics Manager

Pennsylvania State Employees Credit Union

Harrisburg, PA

JOB DETAILS
SKILLS
Analysis Skills, Business Intelligence, Coaching, Continuous Improvement, Data Analysis, Data Quality, Establish Priorities, Leadership, Marketing, Metrics, Performance Analysis, Process Improvement, Promotional Programs, Quality Metrics, Reporting Dashboards, Retail, Return on Investment (ROI), Statistics, Team Lead/Manager, Test Design
LOCATION
Harrisburg, PA
POSTED
30+ days ago

Members Achieve More isnt just a tagline for us, its part of everything we do! Were looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere thats remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...

Marketing Analytics Manager

The Marketing Analytics Manager leads a team of data analysts that deliver actionable insights across Marketing, Digital Experience, and Retail. This role turns member data into clear recommendations that drive growth, engagement, and retention. Success requires deep analytics expertise, strong leadership, and the ability to translate complex analysis into decisions leaders will use.

Schedule

Monday - Friday, this position will be a hybrid model both in person and remote with minimum of onsite expectation of 40% or as needed.

Responsibilities

  • Lead, coach, and develop a team of analytics professionals supporting marketing, and bringing data to life across digital and branch partners
  • Own analytics for campaigns, promotions, membership growth, engagement, channel performance, media return on investment (or ROAS, RPMDS), inactivity, and churn
  • Partner with marketing and digital leaders to define measurement strategies, success metrics, and test design
  • Drive advanced analysis using statistical methods to identify drivers of acquisition, engagement, and attrition
  • Translate data into compelling stories, insights, and recommendations for executives and frontline leaders
  • Design, build, and maintain dashboards that enable self-service insights and performance tracking
  • Ensure data quality, consistency, and clear metric definitions across teams
  • Prioritize and plan work using agile principles, balancing quick wins with long term analytics capability building
  • Influence decision making by challenging assumptions and grounding recommendations in data
  • Continuously improve analytics processes, tools, and standards

Qualifications

  • Bachelors degree (Required)
  • 2+ years of experience managing and developing analytics teams (Required)
  • 7+ years of experience in data analytics, business intelligence, or related role (Required)

About the Company

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Pennsylvania State Employees Credit Union