The Market Manager (MM) reports directly to the District Manager (DM) and typically has responsibility for 3-6 practices within a designated geography. The MM is responsible for the delivery of our shared Key Performance Indicators (The Acuity Way) and our Customer Service Model (S.E.R.V.E.). Additionally, the MM is responsible for the implementation of key programs for our store teams that balance driving top line sales while protecting bottom line profitability.AEG's philosophy is to drive results through an emphasis on TALENT. The MM is responsible for creating a “Culture of Talent” within the Market that includes:Recruitment of top leadersBuilding a bench of next level leadersCoaching & Developing store level leaders to build strong cohesive store/market teamsCollaborating with diverse groups within AEG (e.g. Doctors, Supply Chain, IT, HR, Dallas Service Center)Modeling AEG's Core: People First, Collaboration, Entrepreneurial Spirit, Focus and AccountabilityKey Responsibilities:Builds Plans to deliver profitable market sales measured by our Acuity Way focusesEnsures the delivery of our S.E.R.V.E. model and Net Promoter ScoreEnsures the practice manager and the OD's have a strong working relationship through regular co-planning and builds strong relationships with our P.C. DoctorsProactively recruit, hire, train, develop, motivate and retain top talentHelps lead the Integration of newly acquired businesses and assists with plugging them into the AEG common platform – Acuity Way, Lab, Acuity HD Lenses, Warranty, Labor Scheduling, People, Accounting, IT, Managed Care, etc.Ensures all operating policies and procedures are followed at the highest level to include merchandising, store presentation, timely and accurate completion of all sales transactions, and utilization of all sales strategies and resourcesExecution of inventory management, controls loss prevention and discounting policiesMay be asked to aid with Operations related projects not listed in this descriptionQualifications:College degree is preferred and/or a strong track record of achievement in multi-store Store OperationsOptical industry experience is preferred but not requiredEffectively collaborates, gains alignment and leads multiple brands across the organizationWorks well under pressure, meets deadlines, is very organized and responsiveOperates well in ambiguity and uses sound judgementStrong people/communication and development skillsAbility to Travel 50-75% of the time.Benefits:401(k) with MatchVision Service PlanEmployee Vision Discount ProgramHSA/FSAPTOPaid HolidaysPhysical Demands:This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.Seniority level Mid-Senior levelEmployment type Full-timeJob function Sales and Business DevelopmentIndustries Hospitals and Health Care#J-18808-Ljbffr