Back to search results Market Financial Center Manager - Austin North area GEORGETOWN Texas Austin Texas Additional locations Apply × To proceed with your application you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Job DescriptionAt Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join usThis position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position you will train at one financial center and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.Job DescriptionThis job is responsible for supporting a cluster of financial centers in designated markets in the absence of the assigned financial center manager and as a market-level resource. Key responsibilities include managing as a business owner fostering a team environment and instilling an effective client-centric and risk culture. Job expectations include driving operational excellence ensuring that all aspects of the financial center run effectively and cohesively.ResponsibilitiesOperates as a back up financial center leader within a marketManages client traffic engaging and appropriately routing clients and fostering client retentionManages business results through formalized management routines and coachingCreates a world class client experience environmentManages market-level initiative prescribed by market leadersDrives operational excellenceManagerial ResponsibilitiesThis position may also have responsibilities for managing associates. At Bank of America all managers at this level demonstrate the following responsibilities in addition to those specific to the role listed above.Opportunity & Inclusion Champion Creates an inclusive team where members are treated fairly and respectfully.Manager of Process & Data Demonstrates and expects process knowledge data driven decisions simplicity and continuous improvement.Enterprise Advocate & Communicator Delivers clear and concise messages that motivate convey the why" and connects contributions to business results.Risk Manager Leads and encourages the identification escalation and resolution of potential risks.People Manager & Coach Knows and develops team members through coaching and feedback.Financial Steward Manages expenses and demonstrates an owners mindset.Enterprise Talent Leader Recruits on-boards and develops talent and supports talent mobility for career growth.Driver of Business Outcomes Delivers results through effective team management structure and routines.Required Qualifications1 years of leadership experience demonstrated through one or a combination of the following coaching training andor motivating a diverse work teamDemonstrated ability to influence and collaborate with others outside of reporting authority to achieve shared goalsProven customer service skills and the ability to resolve problems independently or escalate as needed to promote customer satisfactionStrong financial and business acumen including experience in leading managers and interpreting financial reports to drive profitabilityProven record of balancing risk and making sound decisions while achieving business goalsStrong interpersonal skills including the ability to easily engage others in dialogue convey sincere interest in buildingdeepening relationships and demonstrate a commitment to providing personalized serviceStrong organizational skills including the ability to manage multiple responsibilities prioritize and delegate while delivering resultsStrong communication skills including verbal non-verbal written and presentation and active listening skillsProficiency in computer skills and professional programs for example Microsoft OfficeAvailability to work weekends andor extended hours as required to run the businessMust be able to travel to any financial center within the defined marketDesired Qualifications1 years of management experience including hiring coaching and developing direct reportsExperience in the following industries Consumer bankingfinancial services mortgage retail andor hospitalityBachelors Degree in related fieldBilingual fluent verbal and writtenSkillsCoachingCustomer Service ManagementCustomer and Client FocusPerformance ManagementTalent DevelopmentBusiness Operations ManagementRecruitingResult OrientationRisk ManagementSales Performance ManagementInclusive LeadershipLeadership DevelopmentPrioritizationProblem SolvingReferral ManagementMinimum Education Requirement High School Diploma GED Secondary School or equivalentShift1st shift United States of AmericaHours Per Week 40 Learn more about this role Apply × To proceed with your application you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Refer a friend Apply × To proceed with your application you must be at least 18 years of age. Acknowledge × Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position. Acknowledge Full time JR-26015049 Manages People No Travel Yes 75 of the time Age requirement Must at least be 18 years of age. Share Save job Job saved