Market Center Coordinator

The Market Center Coordinator is responsible for helping ensure the office operates smoothly, professionally, and efficiently on a daily basis. This role serves as a key support position for agents, leadership, and guests while maintaining the appearance, functionality, and readiness of the Market Center.

The ideal candidate is organized, proactive, service-minded, and able to adapt quickly in a fast-paced environment. They understand that creating a positive office experience directly impacts agent productivity and culture.

• This person acts as one of the primary points of contact for the office and helps coordinate training room logistics, technology setup, office appearance, and operational follow-through. This role also supports agent growth initiatives through coordination of programs such as KScore Scholarship enrollment, onboarding touchpoints, and leadership meeting scheduling.

Salary Range: $15.00 - $19.00 per hour

Hourly Base Salary + Bonus Opportunities

Mon-Fri Schedule

Responsibilities

Front Desk & Office Support

• Answer phones professionally and route calls appropriately
• Welcome guests, agents, and vendors in a positive and helpful manner
• Receive and distribute mail, packages, and deliveries
• Assist the leadership team with daily operational support
• Help maintain overall organization and professionalism throughout the office

Training & Meeting Room Coordination

• Review and manage training room and conference room schedules daily
• Rearrange tables, chairs, and room layouts based on meeting and training needs
• Prepare rooms ahead of trainings, classes, and events
• Ensure speakers, trainers, and presenters are fully set up for success before events begin
• Set up and troubleshoot technology including TVs, projectors, microphones, speakers, Zoom setups, and presentation equipment
• Confirm rooms are reset and clean following meetings and trainings

Operations & Accountability

• Assist with tracking and supporting KScore initiatives and accountability
• Follow up with agents regarding outstanding balances, unpaid invoices, and billing items
• Support inventory tracking and office supply organization
• Communicate operational concerns or building issues to leadership
• Assist with documenting and transitioning operational procedures and office systems as requested

End-of-Day Responsibilities

• Ensure common areas are neat and prepared for the next business day
• Empty office trash and dispose of waste appropriately
• Straighten chairs, reset rooms, and confirm office presentation standards are met
• Review upcoming calendar events and prepare room setup needs for the following day
• Ensure all doors are locked and the office is properly secured

• Exceptional interpersonal and communication skills - warm, professional, and approachable
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Proactive problem-solver who anticipates needs before they become issues
• Comfortable with technology: audiovisual equipment, Zoom, projectors, and presentation tools
• High attention to detail and commitment to maintaining a clean, professional environment
• Ability to work independently and exercise sound judgment with minimal supervision
• Adaptable and calm under pressure in a fast-paced, people-centered environment
• Demonstrated follow-through on tasks, commitments, and accountability items
• Prior experience in an office coordinator, administrative, or front desk role preferred
• Experience in real estate, hospitality, or a service-oriented industry is a plus
• Proficiency in Microsoft Office Suite and/or Google Workspace
• Familiarity with scheduling and calendar management tools
• Genuine care for people and a desire to contribute to a positive team culture
• Commitment to excellence, growth, and continuous improvement
• A team-first attitude with the ability to collaborate across all levels of the organization