OVERVIEW:
The Marine/Service Technician is responsible for the repair and overhaul of boats, machinery and trailers.
KEY TASKS:
• Examine boat and discuss the nature and extent of damage or malfunction with the service advisor or customer. • Perform diagnostics and repair of all types of marine engines and transmissions/drives/generators. • Perform mechanical repair work such as: • Remove engine, transom or outdrive. • Disassemble unit and inspect parts for wear. • Overhaul or replace carburetors, blowers, generators, distributors, starters, pumps, electrical and fuel systems. • Rebuild parts such as engine cylinder blocks. • Rewire ignition system, lights and instrument panel. • Replace and adjust taillights. • Install and repair accessories such as radios, heaters, mirrors, and windshield wipers. • Operate a hydraulic jack or hoist as needed. • Advise customers and/or insurance adjusters as to necessary repairs. • Complete repair work utilizing service scheduler and SSO's within the established timeframe. • Ensure all warranty work is completed according to manufacture's and MarineMax guidelines. • Safely operate MarineMax and customer vessels during diagnostic water testing operations. • Maintain MarineMax tools in good condition and according to guidelines. • Other duties as assigned.
KEY RESULT AREAS:
Internal/external customer satisfaction/FANSTimely and accurate completion of work. Maintain 100% productivity. Maintain minimum number of comebacks.
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