Manufacturing Manager

Manufacturing Manager

The Manufacturing Manager is a versatile position responsible for the production areas located in the Otis Florence factory. This energetic person will possess the ability to be both strategic and tactical in the adherence of Safety, Quality, Delivery, Cost, and Developing People. They will demonstrate a strong continuous improvement mindset—constantly identifying opportunities to streamline processes, enhance performance, and elevate team capability. They will have the innate ability to lead a team of supervisors and collaborate with support functions to ensure business KPI's are met, while supporting the Sr. Director of Manufacturing in the implementation of short‑term and long‑range objectives for the Production Department.

Responsibilities:

• Partner with the Sr. Director of Manufacturing to execute short‑ and long‑term operational strategies and translate organizational goals into actionable plans.
• Lead supervisors across all shifts, providing coaching, performance management, and development to build leadership and workforce capability.
• Drive daily production operations to meet Safety, Quality, Delivery, Cost, and People (SQDCP) targets while ensuring adherence to budgets and timelines.
• Champion a strong safety culture through proactive risk identification, audits, incident investigations, and regulatory compliance.
• Oversee quality performance by partnering with Quality Assurance, resolving product issues, and ensuring adherence to specifications.
• Lead continuous improvement initiatives using Lean, Six Sigma, and root‑cause problem‑solving to eliminate waste and improve flow, efficiency, and throughput.
• Maintain and enforce standard work, monitor KPIs, and implement countermeasures when performance trends decline.
• Optimize workforce planning, labor utilization, shift scheduling, and resource allocation to support efficient 24/7 operations.
• Manage hiring, onboarding, training, and cross‑training programs to ensure a skilled and flexible workforce.
• Collaborate with cross‑functional teams—including Maintenance, Quality, Supply Chain, HR, Engineering, Finance, and EHS—to support operational improvements and business objectives.
• Resolve production challenges and customer-impacting issues quickly to ensure continuity, satisfaction, and operational reliability.
• Draft and present operational performance updates, risks, and improvement plans to leadership, fostering transparency and alignment.

Required Skills/Abilities:

• Demonstrated success driving Safety, Quality, Delivery, Cost, and People performance.
• Strong background in continuous improvement, including leading Kaizen events, root‑cause analysis, waste elimination, and implementation of Lean tools.
• Experience managing production planning, scheduling, labor allocation, and resource optimization in a 24/7 or complex operational setting.
• Proven ability to lead organizational change, implement standard work, and build operational discipline.
• Experience collaborating cross‑functionally with Maintenance, Quality, Supply Chain, HR, Engineering, Finance, and EHS.
• Demonstrated results improving production efficiency, throughput, equipment reliability, and/or minimizing downtime.
• Experience developing leaders and frontline employees, including coaching, corrective action, performance management, and hiring.
• Strong skills in KPI management, data‑driven decision‑making, and presenting operational performance to senior leadership.
• Background in safety incident investigation, risk mitigation, and compliance with OSHA or other regulatory standards.
• Experience managing departmental budgets and contributing to cost‑reduction initiatives

Education and Experience:

• Bachelor's degree in related field, desired
• 7–10+ years of progressive manufacturing or operations leadership experience, preferably in a high‑volume, multi‑shift production environment.
• 3–5+ years managing supervisors or frontline leaders, with proven experience leading teams across multiple shifts.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.