MANAGING PARTNER
The Managing Partner serves as the entrepreneurial leader of their assigned business, maintaining full accountability for driving sales, ensuring guest satisfaction, building a great team, and controlling costs. Managing Partners are eligible to participate in the Managing Partner Bonus Plan.
Managing Partner Responsibilities include, but are not limited to:
o Builds a strong sense of teamwork, shared understanding and open between communication between operational, marketing, promotions and sales leaders to achieve revenue goals.
o Is in-venue during all peak revenue periods, including Thursday - Saturday night, sports watch events and large group/full venue buyouts.
o Represents the venue in a professional manner to the community-at-large, including marketing partners/sponsors, local businesses, civic organizations, and media.
o Maintains a professional company image, including facility cleanliness & maintenance, proper uniforms and appearance standards.
o Takes care to ensure all food and beverage is served in accordance with company standards.
o Responds to customer service needs and provides the highest level of service
o Recruits, interviews and hires management and hourly team members, building a highly capable and committed team.
o Fosters a culture of pride in brand.
o Trains, motivates, rewards, develops, and promotes.
o Takes disciplinary action and terminate team members when necessary.
o Ensures all team members have the tools and equipment needed to effectively carry out their job functions.
o Maintains cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
o Controls Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
o Prepares Ops Statements and other financial disclosures and take appropriate actions
o Manages service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable. Ensures proper legal review and approval of all contracts.
o Ensures daily deposits have been deposited, safe counts conducted and venues cash is secured at all times.
o Completes financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
o Ensures a safe working and guest environment to reduce the risk of injury and accidents and ensures team members have completed applicable compliance training.
Managing Partner Qualifications