Alliance/Partner Management, Analysis Skills, Behavioral Health, Business Administration, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Collection, Data Entry, Driver's License, Fitness, Health Education, Healthcare, Home Care, Hospice Care, Hospital, Microsoft Office, Networking Events, Nonprofit, Nursing Credentials, Outpatient Care, Presentation/Verbal Skills, Problem Solving Skills, Rehabilitation Medicine, Sports Medicine, Time Management, Willing to Travel, Workforce Management, Writing Skills
The AHEC Workforce Development Manager is responsible for developing and maintaining strong relationships with healthcare stakeholders for the AHEC regional center. This work includes meeting with and developing relationships with healthcare employers in the region to understand local healthcare workforce dynamics, collecting data about employer workforce needs, developing an understanding of local health workforce pipeline and identifying gaps, and connecting stakeholders with data and information about the health workforce to enable data-driven decision making to address workforce needs. This role requires frequent travel to meet stakeholders face-to-face and conduct meetings to gather information on the needs of the employers and other stakeholders in the region. This role is responsible for entering and maintaining data in a customer relationship management (CRM) tool as a way to collect and compile information for analysis at the regional and statewide level.
Key Responsibilities
- Identify local healthcare employers and develop ongoing relationships via meetings and other opportunities within assigned region.
- Build and maintain long-term relationships with other healthcare stakeholders and partners throughout the region
- Conduct in-person meetings, presentations, and gather information.
- Track and report activities, meetings and data to the regional AHEC and the SC AHEC Program Office
- Collaborate with internal teams at the regional AHEC and with the statewide workforce development team to ensure findings are communicated.
- Maintain an up-to-date knowledge of community-based partners, AHEC programs and healthcare employer needs and trends.
- Develop an understanding of the full healthcare workforce pipeline within local communities and identify gaps and areas for enhanced connections between stakeholders
- Attend AHEC meetings and networking events within the region and throughout the state as requested.
- The Workforce Development Manager will report directly to the Regional Center Director.
Required Skills & Qualifications
Education & Experience
- Bachelor's degree in a related healthcare field or business administration.
- Minimum 2 years of professional work experience within the healthcare field.
- Minimum 2 years of experience in relationship management, partnership development or related work preferred.
Technical & Professional Skills
- Proven track record of establishing relationships with partners and stakeholders.
- Excellent listening, verbal and written communication skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Valid driver's license and reliable transportation.
Personal Attributes
- Self-motivated and results-oriented.
- Strong problem-solving skills.
- Ability to work independently and manage time effectively.
- Comfortable with frequent travel and leading face-to-face client interactions with C-suite personnel.
This is a hybrid role with required in-office days each week. Candidate must reside within commuting distance of the Regional Office and the geographical region.
Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.