Manager, Utilization Management Nurse Management

Blue Cross and Blue Shield Association

Oakland, CA

JOB DETAILS
SKILLS
Accreditation Standards, Budgeting, Coaching, Communication Skills, Establish Priorities, Government Regulations, Government Requirements, Internal Audit, Inventory Management, Leadership, Medi-Cal, Medicare, Nursing, Nursing Management, Operations Management, Patient Care Authorizations, Project/Program Management, Quality Management, Registered Nurse (RN), Regulations, Regulatory Reports, Regulatory Requirements, Risk Management, Team Lead/Manager, Team Player, Time Management, Utilization Management, Work From Home
LOCATION
Oakland, CA
POSTED
17 days ago

Your Role

The Utilization Management team reviews inpatient stays and prior authorization for our members and correctly applies the guidelines for nationally recognized levels of care for both our Medi-Cal and Medicare populations. The Utilization Management Manager will report to the Director of Utilization Management. In this role you will lead and support a team of clinicians to ensure safe, timely, and appropriate care for members. You will apply advanced clinical knowledge and proven management skills to organize work, coach staff, and manage risk. Your leadership helps drive consistent, high-quality utilization management outcomes.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

  • Requires maintaining an active, unrestricted RN license in assigned states or the ability to obtain required state (in addition to primary state license) RN license within 90 days of hire
  • Requires 7 years of prior relevant experience including 3 years of management experience gained as a team leader, supervisor or project/program manager
  • Requires knowledge of regulatory requirements for government lines of business (Medi-Cal and Medicare)
  • Bachelor of Science in Nursing or advanced degree preferred
  • Demonstrated experience with basic management approaches such as work scheduling, prioritizing, coaching, process execution, work organization, inventory management, risk management and delegation
  • Strong emotional intelligence skills
  • Strong communication and computer navigation skills
  • Strong teamwork and collaboration skills
  • Strong critical thinking skills
  • Independent motivation and strong work ethic

Hybrid Virtual Work

This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.

Your Work

In this role, you will:

  • Establish operational objectives for department or functional area and participate with other managers to establish group objectives
  • Be responsible for team, department, or functional area results in terms of planning, cost; in collaboration with department Director
  • Participate in the development and implementation of the annual budget under the direction of Sr Manager / Director
  • Ensure workflow procedures and guidelines are clearly documented and communicated
  • Interpret or initiate changes in guidelines/policies/procedures
  • Establish and manage operational and regulatory reports
  • Ensure regulatory and accreditation standards are met for Medicare, and Medi-Cal lines of business
  • Collaborate across functional departments to improve member outcomes
  • Participate in regulatory and internal audits as applicable
  • Support and facilitate staff meetings, clinical rounds, and weekly huddles

Your Work

In this role, you will:

  • Establish operational objectives for department or functional area and participate with other managers to establish group objectives
  • Be responsible for team, department, or functional area results in terms of planning, cost; in collaboration with department Director
  • Participate in the development and implementation of the annual budget under the direction of Sr Manager / Director
  • Ensure workflow procedures and guidelines are clearly documented and communicated
  • Interpret or initiate changes in guidelines/policies/procedures
  • Establish and manage operational and regulatory reports
  • Ensure regulatory and accreditation standards are met for Medicare, and Medi-Cal lines of business
  • Collaborate across functional departments to improve member outcomes
  • Participate in regulatory and internal audits as applicable
  • Support and facilitate staff meetings, clinical rounds, and weekly huddles

About the Company

B

Blue Cross and Blue Shield Association

At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.
COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Insurance
WEBSITE
https://www.bcbs.com/about-us/careers