Amusement Parks, Bidding, Budgeting, Capital Budgeting, Capital Expenditure (CAPEX), Career Counseling, Coaching, Construction, Continuous Improvement, Customer Satisfaction, Environmental Health, HVAC, Leadership, Maintenance Services, Mentoring, OSHA, Operations Management, People Management, Performance Management, Policy Development, Procedure Development, Quality Management, Quality Metrics, Safety/Work Safety
Maintenance Manager
Manage maintenance personnel, activities, and budgets in assigned area of responsibility, including all labor and non-labor resources to maintain superior show quality and customer satisfaction. Support initiatives to continuously improve guest and employee safety.
Major Responsibilities:
- Manages all aspects of the facilities maintenance program within assigned area of responsibility, including planned, quick call, discretionary, and emergency repair work, as well as comprehensive asset life-cycle management. Develops and refines maintenance standards and maintains all OSHA and Universal Quality Standards
- Manage staff by providing leadership, coaching, mentoring, career development, performance management, and recognition
- Plans, prepares, and manages assigned capital and expense budgets
- Secure reliable and cost-effective contracted services via scope development, competitive bidding, and contract oversight
- Establish and maintain relationships across departments to ensure highest standards of guest experience, show quality, and operational readiness
- Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
- Performs other duties as assigned.
Education:
- Associate's Degree (AA) or equivalent from two-year college or technical school required
- Bachelor's degree from a four-year college or university in management or technical discipline preferred
Experience:
- 7+ years' experience of construction, operation, and maintenance management of a large (500+ acres) Theme Park
- 5+ years of extensive experience in maintenance management of a Theme Park or other relevant experience is required with 5+ years of direct supervisory responsibilities
- Or equivalent combination of education
Certifications, Licenses, Registrations:
- Maintenance Management Certification preferred
- General Contractor license preferred
- Technical Certification/License preferred
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal Orlando Resort. Here you can.
Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE
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Universal Orlando Resort