Join a leading consumer finance organization as a Manager of US Dialer & Omni-Channel Strategy, focusing on designing and executing outbound campaigns across voice, SMS, email, and digital channels.
Responsibilities include building and optimizing campaigns, managing dialer platform enhancements, supporting omni-channel initiatives, monitoring performance metrics, ensuring regulatory compliance, and collaborating with cross-functional teams.
Ideal candidates have 4-5 years of outbound dialer experience, familiarity with omni-channel platforms, strong analytical skills, and excellent communication abilities. Preferred experience with Five9 platform is a plus.
This hybrid role offers a salary range of $85,000-$120,000 USD, along with comprehensive benefits. The position emphasizes innovation, compliance, and teamwork to improve customer engagement in the consumer finance sector.