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Manager, Trust Services

Metasys Technologies, Inc.

GA

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JOB DETAILS
JOB TYPE
Full-time
LOCATION
GA
POSTED
17 days ago
Manager, Trust Services Perm Role Remote Role - PST HOURS Client is seeking a highly skilled Manager, Trust Services to lead a global team responsible for reviewing and managing security questionnaires, contractual security clauses, and compliance documentation for SaaS clients. This role bridges cybersecurity, legal, and client engagement — ensuring rapid, accurate, and high-quality turnaround on vendor assessments, NDAs, DPAs, MNDAs, and security-related contract reviews. The ideal candidate will combine deep technical knowledge of security frameworks with strong legal interpretation skills, team leadership experience, and agile delivery expertise. This role requires working US Eastern Time (EST) hours. Responsibilities: Lead and Manage Global Team: Supervise a team of security analysts and reviewers across multiple time zones. Provide coaching, mentoring, training, and quality assurance oversight to ensure consistent, high-quality outputs. Security Questionnaire Review: Oversee the completion, review, and finalization of client and vendor security questionnaires (SIG, CAIQ, or custom formats). Collaborate with SMEs to validate technical and compliance responses. Legal Document Review & Redlining: Conduct and manage reviews of NDAs, DPAs, MNDAs, and other contractual security clauses. Collaborate with internal and external legal counsel to redline, comment, and ensure alignment with cybersecurity frameworks and risk posture. AI & SME Collaboration: Utilize AI-powered tools to accelerate first-pass reviews and integrate SME feedback to improve accuracy and speed. Agile Leadership: Implement agile practices (Scrum or Kanban) to manage workload distribution, track SLAs, and drive continuous improvement through retrospectives and sprint planning. Client Engagement: Serve as a key liaison for clients, ensuring clear communication of review findings, timelines, and recommendations. Participate in professional engagements with legal, procurement, and security teams. Cross-Functional Collaboration: Partner with Legal, Compliance, IT, and Sales teams to align responses, ensure contractual compliance, and resolve escalations. Process Improvement: Identify and implement process enhancements, automation opportunities, and playbook updates to increase efficiency and reduce turnaround time. Who You Are 5+ years of experience in cybersecurity, legal security reviews, or vendor risk management Proven leadership experience managing distributed or global teams Strong knowledge of SaaS security frameworks (SOC 2, ISO 27001, NIST 800-53, GDPR, HIPAA) Experience with security questionnaires (SIG, CAIQ) and legal document review/redlining Excellent written and verbal communication skills; ability to translate between legal and technical audiences Proficiency with collaboration and agile tools (Jira, Slack, Monday.com, ServiceNow, or similar) Strong analytical and problem-solving mindset Exceptional attention to detail with ability to manage rapid-turnaround deliverables Empathetic and growth-oriented leader who invests in coaching and development Confident communicator capable of bridging legal, compliance, and technical teams Comfortable working across multiple time zones and global cultures Nice to Have Certifications: CISSP, CISM, ISO 27001 Lead Auditor, SAFe, Scrum Master, or Kanban Management Professional Experience using AI-assisted review tools (ChatGPT, Drata AI Assist, Vanta, or similar) Background in SaaS environments or vendor risk consulting Experience with the following tools and technologies: Platforms: Drata, Vanta, OneTrust, Secureframe, ServiceNow VRM Collaboration: Jira, Slack, Microsoft Teams, Confluence Automation & AI: ChatGPT, Power Automate, AI-assisted legal review tools What We Offer Career Development: Clear path with mentorship and training opportunities Technical Training: Comprehensive onboarding on security and compliance frameworks Growth Opportunity: Early-stage company with significant room for career advancement. Remote-First Culture: Flexibility to work from anywhere while collaborating with a global team. Work Environment Requirements Reliable high-speed internet connection. Quiet, professional home office setup. Must be amenable to work US Eastern Time zone hours. Fluency in written and verbal English communication skills Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

About the Company

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Metasys Technologies, Inc.

With over 15 years of experience, Metasys Technologies (MTI) provides consultants with rewarding career opportunities in a multitude of organizations.

Rated by The Atlanta Business Chronicle as one of the best places to work, MTI provides our consultants with opportunities for growth and recognition. MTI has a nationwide network of clients including Fortune 50 companies and numerous medium to small sized businesses.

We offer opportunities in I.T. Professional Services, Finance & Accounting, and Business Professional Services.

Our tools and consultant care program help you with the interview process and provide you with continuous guidance and insight.

If you are a candidate looking for career growth or change, we can help you find a career that matches your aspirations.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2000
WEBSITE
http://metasysinc.com/