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Manager Trainee

Dierbergs Markets Inc

St. Charles Area, MO

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JOB DETAILS
SKILLS
Conflict Resolution, Customer Experience, Customer Relations, Customer Service Operations, Customer Support/Service, Food Services, Gross Margin, High School Diploma, Inventory Management, Kiosks, Leadership, Lift/Move 50 Pounds, Operational Expenditure (OPEX), Operational Support, Payroll Management, People Management, Problem Solving Skills, Profit & Loss, Resolve Customer Issues, Retail, Retail Management, Training Program, Vendor/Supplier Relations
LOCATION
St. Charles Area, MO
POSTED
30+ days ago
We are seeking a focused people-leader with a passion for retail who is energized by the opportunity to be a visible, working manager in the grocery department, as well as the front-end of the store. In this role, you will take on a variety of hands-on responsibilities, putting in the work in a fast-paced environment to develop the skills that will bring you to the next level of management.

Designed as a learning role with the ultimate goal of continuing up the Dierbergs career ladder, as a Manager Trainee, you will learn all aspects of the grocery business, from customer service to operations. Additionally, you will learn how to Be Dierbergs, fostering a culture where you and others feel welcome, included, and celebrated. In this role, your responsibilities will include:

  • Holding yourself accountable to a self-directed training program to gain the skills, knowledge, and expertise required to efficiently oversee the grocery and front-end department


  • Acting as boots-on-the-ground support and backup for Associates across store departments, from the front-end of the store to the backroom


  • Partnering closely with our Core Management team to lead, direct, and supervise Associates, fostering a positive team environment


  • Responding to and resolving Associate issues including, but not limited to, addressing schedule concerns, holding Associates accountable for job performance, and handling customer complaints


  • Building and maintaining relationships with vendors and assisting the Core Management team in holding vendors accountable to Dierbergs standards


  • Providing exceptional customer service, ensuring a positive shopping experience for customers


  • Collaborating with our Core Management team to understand variables that impact store profitability and assists with controlling such variables, including gross margin, inventory control, and operating expenses


  • Assisting in payroll management, Associate scheduling, inventory and ordering, and vendor partnerships


  • Acting as a Store Manager in their absence, demonstrating real-time leadership and decision-making skills


  • Other duties as assigned


Qualifications for Success:

  • 2+ years of supervisory experience in retail, grocery, food service, or hospitality


  • High school diploma or GED required; college degree preferred


  • Strong problem-solving, decision making, and conflict management skills


  • Excellent leadership abilities, with the capacity to motivate others and foster a positive team environment


  • Drive to stay busy and visible as a working manager


  • Meeting and maintaining Dierbergs standards for professionalism and appearance


  • Proven track record of dependability and reliability in previous roles


  • Strong moral compass and ability to make ethical decisions, even in challenging situations


  • Flexibility to accommodate a varied schedule, including nights and weekends, to support operational needs.


  • Must be willing to transfer to any available store location within the St. Charles and St. Louis Metropolitan area


Physical Requirements:

  • Ability to lift and carry up to 50 lbs. occasionally and up to 20 lbs. frequently


  • Ability to push and pull up to 90 lbs. of force occasionally


  • Constant: Standing, handling, & forward reach


  • Frequent: W alking, bending, kneeling, stooping, squatting, handling, head turn, trunk bend, side reach, grasp, power grip, pinch, finger manipulation, & feel


  • Occasional: Sitting and climbing


Why Dierbergs is different:

  • Our culture makes us unique. We're known for being friendly and customer-focused, as well as for treating each other like family.


  • You'll enjoy the stability of working for an organization with a strong history of financial success and an excellent reputation in the community.


  • As an integral part of our team, you'll directly impact our bottom line and contribute to our ongoing success.


  • This is a stepping-stone role, with frequent progress reviews and moves designed to capitalize on your strengths and interests. You may also be considered for an Assistant Department Manager or Manager Trainee role.


What's in it for you?

  • Health and retirement benefits, including medical, dental, vision, 401(k) and pension plans


  • Paid time off provided, including vacation and personal days


  • Weekly pay


  • Flexibility to help accommodate a healthy work/life balance


  • Growth opportunities to support career advancement


  • Associate-only savings, free products, bonus points, sweepstakes, and more - being a part of our team has its perks with Dierbergs Rewards


  • Associate Perks Program in partnership with Working Advantage


  • Discounts at Starbucks kiosks within select locations


At Dierbergs, we value individuals who embody our core BEhaviors : Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU. If you're ready to make an impact and be part of a vibrant team, apply now!

This description is representative only and is not all inclusive of the tasks that an Associate in the position may be required to perform.

About the Company

D

Dierbergs Markets Inc