Communication Skills, Customer Support/Service, Fast Food, Food Safety, Leadership, Operations, Quality System Requirements (QSR), Resolve Customer Issues, Restaurant, Retail Management, Time Management
LOCATION
Avon, MA
POSTED
9 days ago
We’re seeking a dynamic, motivated Shift Leader in Training (Manager Trainee) to join our Dunkin’ team in Avon and surrounding areas and move quickly into a Shift Leader / Manager role. .
This role is designed for someone who wants to grow—fast—into store management.
You’ll gain hands-on leadership training in a fast-paced quick service restaurant (QSR) environment while helping run daily operations, delivering excellent customer service, and creating a positive team culture.
This is a hands-on opportunity for someone who’s reliable, fast-moving, and ready to lead.
If you want fast promotion (based on performance) and a flexible schedule, this role is for you.
What You’ll Do (Day-to-Day):
You’ll learn the full store operation and begin stepping into leadership responsibilities, including:
Leading shifts and supporting the team during busy periods
Great customer service and resolving issues professionally
Register work and basic cash handling
Training and coaching crew members
Maintaining Dunkin’ standards for cleanliness, food safety, and speed
Supporting opening/closing routines (based on schedule/needs)
Learning scheduling basics, break coverage, and shift execution
Why You’ll Like This Role:
- Fast promotion track (advance as you prove you’re ready)
- Flexible schedule (morning/day/evening/weekend options based on store needs)
- Real leadership experience you can build a career on
Benefits
Health insurance + Dental insurance (full-time employees)
Employee discount
Flexible schedule
Paid training
Qualifications:
What We’re Looking For: Dependable and on-time Comfortable in a fast-paced restaurant / QSR environment Strong communication and team mindset Willing to learn and take feedback Leadership potential (you don’t need to know everything on day one)