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Manager, Technical Product II

Hired by Matrix

Orlando, FL(remote)

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JOB DETAILS
SKILLS
Adobe Product Family, Analysis Skills, Application Performance Management, Artificial Intelligence (AI) Agents, Atlassian JIRA, Benchmarking, Business Case, Business Skills, Business Strategy, Business Support, Campaigns, Capital Project, Clickstream, Computer Science, Content Management Systems (CMS), Cross-Functional, Customer Conversion, Customer Experience, Customer Relationship Management (CRM), Customer/Client Research, Customer/Consumer Behavior, Data Collection, Data Mining, Entrepreneurship, Hospitality and Tourism, Marketing, Merchandising, Metrics, Microsoft Product Family, Mobile Applications, Online Marketing, Performance Analysis, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Product Management, Product Marketing, Project Management Software, Research Skills, Scrum Project Management and Software Development, Software Development, Strategic Planning, Systems Administration/Management, Team Player, Test Tools, Usability Testing, User Interface/Experience (UI/UX), Web Design, Web Site Monitoring, Web Usability, Website Conversion, Writing Skills, eCommerce (B2X) Marketing, eCommerce Sales
LOCATION
Orlando, FL(remote)
POSTED
18 days ago
At-a-Glance:
Are you ready to build your career by joining a global hospitality company?  If so, our client is hiring a Manager, Technical Product II.

Position Type:
  • Contract
  • Remote – EST preferred.
Required:
Education:
  • BA/BS Marketing, Business, Computer Science, or Engineering.
  • Technical undergraduate education with business/product management professional experience considered.
Knowledge and Skills:
  • 5-7 years of Digital Product Analytics experience.
  • Strong knowledge of web design, usability and user testing.
  • Strong understanding of Scrum application development.
  • High level of day to day business acumen.
  • Strong analytical skills.
  • Demonstrated presentation, verbal and written skills.
  • Ability to thrive in a cross-functional environment while juggling multiple responsibilities.
  • Strong teamwork skills with ability to listen and contribute as a positive and solution oriented team player.
  • Ability to think creatively and outside the box.
  • Proven track record of driving change and implementing process improvement.
Technical Skills:
  • Experience with Microsoft Suite.
  • Experience in mining clickstream data.
  • Experience in configuring and managing analytics tools, such as FullStory, Quantum Metrics.
  • Experience using testing tools (Optimizely, Dynamic Yield, and Adobe Target).
  • Experience using AI tools and agents (Claude, OpenAI, etc.).
  • Experience in analyzing customer behavior and feedback.
  • Experience with Content Management System (CMS).
  • Experience using project management tools (Jira, Basecamp, VersionOne, etc.).
Experience:
  • 3-7 years digital merchandising/ecommerce/product marketing experience.
  • 2-3 years of experience translating business strategy into actionable optimized experiences online.
  • 2-3 years of working in testing platforms, configuring, launching and measuring results.
  • 2-3 years of experience in digital marketing or digital analytics. 
Responsibilities:
  • Working within the Digital Product Team, to drive the measurement and analysis of digital product performance.
  • Including holistically monitoring that websites and mobile applications are driving the KPIs as intended, through data-driven decision making.
  • Use data-driven decision making for gathering benchmark data to measure performance of new features and tracking that the feature is driving the intended results.
  • As a vital member of the Digital Product team, will be collaborating with the Digital Product team using this analysis to further iterate and refine new features to achieve the intended KPIs.
  • Requires an entrepreneurial individual who is highly collaborative and can utilize analytical acumen to problem solve and drive measurable impact.
  • Proactive, quickly moving from information gathering to analysis to action, often in partnership with teams and leaders within multiple areas of the organization.
  • Map out and execute optimization strategy for digital products.
  • Suggest, define and develop relevant a/b/n experiments to maximize consumer experience and conversion.
  • Work with analytics to ensure optimization decisions and ongoing improvements can be tracked and validated on an ongoing basis.
  • Manage and drive ongoing improvements to our configurable toolset such as, FullStory, Quantum Metrics, Firebase, AppDynamics, with a focus on optimizing conversion, and engagement.
  • Understand and optimize conversion paths with the goal of increasing online reservations, sales and profit.
  • Accountable for reporting on the quality, UI performance and application health.
  • Be the advocate for websites – highlighting the product winners, losers and missed opportunities to the wider organization.
  • Identify KPIs and create measurement strategies for new product features or enhancements.
  • Work with the Digital Product team to influence product enhancements to be added to the roadmap.
  • Work closely with other internal teams to ensure new features developed align with wider cross-channel campaigns are translating into tangible, logical site experiences.
  • Work closely with other internal teams – including CRM, Application Performance, Product Management and consumer Insights – to ensure proper reporting, NFR’s and alerts are set up to measure performance.
  • Support Business case development for new digital capital projects.
  • Partner with marketing teams to understand any campaigns to understand product impact. 
Get in Touch:
If you think you'd be a good match, submit your resume and reach out to Karmina at 862-658-6689 to learn more.
 
 

About the Company

H

Hired by Matrix

We believe in putting people together for the right reasons. Getting you a great job that makes you feel fulfilled in your career. Finding the perfect candidate to help you achieve business success. Whether you are looking for the best candidate for your company or searching for your next career move, we are dedicated to making sure you thrive. We take your needs personally and have a variety of services to ensure you reach your goals. We listen to the needs of our clients and candidates and then thoughtfully match the right person with the right job. When people come together doing what they love success is guaranteed and partnerships last.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.hiredbymatrix.com

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