Job Description - Manager, Systemwide Retail Food Operations - La Jolla (262003182)
Job Description
Manager, Systemwide Retail Food Operations - La Jolla - 262003182
Description
This is a full-time, salaried leadership position based out of our Scripps Memorial campus in La Jolla. Must be available to travel to all Scripps Hospital sites systemwide. This position will primarily be Monday-Friday, with flexibility and availability to support operational needs after hours or weekends if needed. This position is eligible to participate in our Management Incentive Compensation Plan for FY27.
Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless appreciation while you build a rewarding career with one of the most respected healthcare organizations nationwide.
Why join Scripps Health?
At Scripps Health, your ambition is empowered, and your abilities are appreciated:
The Manager of Systemwide Retail Food Operations manages, plans, and oversees operational and financial performance (including budgeting, expense control, and revenue optimization) for multiple retail food service locations at primary site, ensuring alignment with organizational goals. Takes direct supervision from site FNS Director. Collaborates with the Systemwide Culinary Director and site Food Service Directors to optimize systemwide menus, pricing strategies, and marketing initiatives. Collaborates with Senior Director of Food and Nutrition Services for implementation of systemwide projects to support organizational strategies and goals. Leads systemwide merchandising, pricing, and marketing processes, providing oversight, coaching, and guidance to site Retail/FNS Supervisors to ensure consistency, brand standards, and policy compliance across all locations. Serves as the developer of systemwide training program for retail staff onboarding and standardized retail practices. Provides systemwide oversight and standardization for Physician Meal Services across hospital sites, partnering with Physicians of Excellence (POEs) and department advocates to support program management, quality assurance, and continuous improvement. Executes the systemwide strategic food service plan, including inventory management standards, point-of-sale operations, and menu compliance, in collaboration with site Retail Supervisors to ensure consistent implementation and operational effectiveness.
Ensures, systemwide, highest standards of food quality, safety, and sanitation across all retail operations, maintaining full compliance with local, state, and federal health and safety regulations, accreditation standards, and organizational policies. Monitors site-specific performance metrics and proactively identifies operational, financial, and service-related challenges, utilizing data, KPI trends, and site feedback to implement sustainable solutions that improve efficiency, financial performance, and guest satisfaction. Supports systemwide compliance for monitoring data at other sites. As well as oversee equipment operation and preventive maintenance standards across site retail locations, ensuring equipment is used and maintained in accordance with manufacturer guidelines, safety requirements, and operational needs. Supports systemwide compliance for equipment review and maintenance. Champions an exceptional customer experience by setting high standards for presentation, service, and responsiveness; modeling service excellence; and ensuring effective resolution of customer concerns and service issues. Ensures site and systemwide compliance.
Qualifications
Required Qualifications:
Bachelor''s degree in Food/Nutrition Science or related field
ServSafe Manager Food Safety Certification or equivalent
Active California Driver's License
Minimum 3 years experience in management/supervision in a retail food service setting.
Proficient in Microsoft suite. Proficiency in TJC, HACCP, Food Code and other applicable regulatory requirements with ability to translate into practice.
Preferred Qualifications:
·Experience in management of retail setting in profit and loss, including retail marketing and merchandising experience. Analyzing sales to optimize menu planning and product selection.
Experience in creating, implementing, and facilitating customer service training initiatives.
Excellent verbal and written communication skills, complex problem solving, team development, strategic planning and systems planning/development.
Understanding and experience with information systems, data analysis and data management (POS, food cost, menu displays, online ordering).
Maintains effective vendor relationships
Job
: Food / Nutrition
Primary Location
: Central San Diego County-LA JOLLA-SCRIPPS MEMORIAL HOSPITAL LA JOLLA
Work Locations
:
SCRIPPS MEMORIAL HOSPITAL LA JOLLA
9888 GENESEE AVE
LA JOLLA 92037
Organization
: Scripps La Jolla Hospital
Job Posting
: May 21, 2026, 11:52:41 PM
Benefit Status: FT - FULL-TIME WITH BENEFITS
Minimum Rate (USD)
: 38.54 -
Maximum Rate (USD)
: 55.88
In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer. Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
At Scripps, we're interested in people who are interested in new possibilities. People who can handle the small stuff without losing sight of the big picture. Who build bridges, not walls, knowing we can do more together than we can alone.
Here, you'll be part of a team that delivers outstanding healthcare in a supportive, respectful environment that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates.
So if you're open to change, go ahead and open the door to possibilities.
There is no better time than now to join the Scripps Health team. Our dedication to providing a superior workplace has earned us numerous accolades, including one of the "100 Best Companies to Work For" by FORTUNE Magazine, among the "Best Employers for Workers Over age 50" by AARP, and listed among the "100 Best Employers" by Working Mother Magazine among others. We realize that our employees are our most valuable asset, so we have created a culture that offers unlimited opportunities for growth and career satisfaction.
Our history of medical excellence and community-based care spans more than 80 years. We credit our tradition of health care excellence to the dedicated individuals who make up the Scripps team. World-renowned for diagnosis, treatment and management of disease, Scripps is at the forefront of medical innovation, clinical research and technology.
We're proud of the range and quality of the benefits we offer to our employees, from massage therapy and our Scripps Wellness Program to tuition reimbursement, growth opportunities and work/life resources. There's a lot more to our benefits than your typical plan.