Manager Surgical Services

Job Summary and Responsibilities

As our Operations Manager, you will be a vital contributor to the financial health and seamless operations of our healthcare establishment.

Every day, you will manage a wide range of administrative and operational tasks, including optimizing workflows, coordinating resources, and supporting strategic initiatives. You'll ensure accurate record-keeping, provide excellent support to internal stakeholders, and collaborate with various departments to maintain efficient processes, all while upholding confidentiality and compliance.

To be successful, you'll combine strong organizational skills with meticulous attention to detail, excellent communication and problem-solving abilities, and a process-focused approach, directly impacting our operational efficiency and service quality.

• Assures departmental competency and compliance to all regulatory, accreditation and hospital standards of care. Prepares and justifies annual budgeting including, anticipates realistic volume trends, maintains an effective staffing plan, determines productive and non-productive expenditures, determines and prioritizes capital expedites and determines non-labor expense requirements justified. Implements control in fiscal management of the department, manages department budget within fiscal year approved targets, explores and initiates revenue enhancement activities.
• Maintains adequate staffing for daily needs reflecting cost efficiency. Carries out corrective and/or disciplinary action as necessary. Provides cross-training programs to utilize staff at highest productive standards possible. Ensures control of office supplies and equipment with emphasis on proper use, safety and cost containment. Develops, implements and monitors department safety management programs which includes Workers' Compensation, patient safety and written safety procedures specific to departmental hazards, chemical hygiene, MSDS, accident investigation, safety training, bi-annual inspections, and safety policy enforcement procedures.
• Works in collaboration with the Department Managers and Directors to develop and implement integrated policies and procedures. Ensures that standards and policies and procedures are followed in daily practice. Maintains confidentiality of information deemed confidential and takes steps to assure processes that protect confidentiality. Reports, investigates, and completes correction plan within required timelines. Monitors the effectiveness of correction plan.
• Participates in activities that promote professional growth and development and maintains current knowledge base in all areas of responsibility. Participates in the planning, development and implementation of organizational operational and strategic goals. Evaluates staff in a timely manner following hospital policy.
• MISSION AND COMMITMENT: Demonstrates commitment to organization's mission and values. Seeks out opportunities to represent the mission in the workplace and the community.
• CHANGE LEADERSHIP: Recognizes the need for change and accepts it. Helps prepare people to understand and cope with change. Demonstrates openness to new approaches and solutions. Adjusts to multiple demands, shifting priorities, ambiguity and change in order to work effectively in a variety of situations.

Job Requirements

Experience:

A minimum of two (2) years' experience in healthcare required. And 3-5 years of healthcare management preferred.

Education:

Bachelors upon hire.

Where You'll Work

Founded in 1873, Dignity Health - Mercy Medical Center is a 186-bed, acute care, nonprofit hospital located in Merced, California. Serving over 150,000 patients annually, the hospital offers a full complement of services including a Level II NICU, heart care, the Mercy Cancer Center, and a family birth center. Additionally, Merced Medical Center has been recognized as an LGBTQ+ Healthcare Equality High Performer by the Human Rights Campaign Foundation and is a Joint Commission-certified Primary Stroke Center.

One Community. One Mission. One California