Manager, Surgical Outcomes and Digital Innovation/Enablement

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Marketing

Job Sub Function:

Strategic Marketing

Job Category:

Professional

All Job Posting Locations:

Raritan, New Jersey, United States of America, Santa Clara, California, United States of America

Job Description:

Johnson & Johnson is recruiting for a Manager, Surgical Outcomes and Digital Innovation/Enablement to join our MedTech Surgery business located at our Raritan, NJ site or Santa Clara, CA site.

#Li-Hybrid

ROLE PURPOSE

This is a high-visibility role at the intersection of surgical innovation, commercial transformation, and digital enablement. You will help shape the innovation agenda and scale outcomes-based selling, digitally enabled tools, and customer-facing digital solutions globally-directly influencing field behavior, customer engagement, and the future of MedTech Surgery.

This role will report directly to the Senior Manager, Digital Innovation & Digital Enablement

POSITION SUMMARY

The Manager, Surgical Outcomes & Digital Innovation/Enablement drives outcomes-based commercial execution and digital enablement across regions, translating strategy into scalable field adoption and customer impact.

This role leads downstream execution of the Surgical Outcomes strategy, including playbook dissemination, regional activation, and education efforts that embed DISH and outcomes-first thinking into commercial practice.

In parallel, the role advances digital innovation and enablement by supporting customer pilots, generating strategic insights, defining success metrics, and prioritizing digital tools that improve adoption, execution, and engagement across the business.

KEY RESPONSIBILITIES

Surgical Outcomes Strategy - Downstream Execution

• Lead downstream execution of the Surgical Outcomes strategy, translating global direction into practical, repeatable activation across regions.
• Own Surgical Outcomes playbook dissemination, ensuring consistent understanding, messaging, and application across commercial, education, and regional teams.
• Drive regional activation and engagement, supporting markets in embedding outcomes-first behaviors into customer interactions, education, and planning.
• Lead DISH education, training, and dissemination, enabling consistent clinical language, usage, and adoption across events, field teams, and key accounts.
• Own Surgical Outcomes event strategy across global, regional, and local levels, aligning content, objectives, and execution to outcomes-driven behavior change (vs. product-first engagement).
• Serve as a connector across regions by facilitating regional insights sharing, surfacing best practices, barriers, and opportunities related to both Surgical Outcomes and digital enablement.

Digital Innovation & Enablement

• Lead digital innovation initiatives with strategic customers, including pilot execution, voice-of-customer insight generation, and cross-functional project management.
• Define pilot success metrics and measurement frameworks to evaluate impact, scalability, and business value.
• Define and execute the digital enablement strategy that supports commercial efforts across sales, education, and customer engagement.
• Own alignment and usage strategy for current digital tools, including: NxTAdvisor; SmartWinnr; AI Advisor
• Identify unmet needs and prioritization opportunities across regions and roles, informing roadmap decisions and optimization of existing tools.
• Drive measurable adoption and behavior change, partnering with commercial, FSO, and regional teams to track usage, impact, and effectiveness.
• Translate digital usage and regional feedback into actionable recommendations to improve enablement, content, and execution.

Cross‑Functional & Regional Collaboration

• Partner closely with Commercial, Professional Education, Medical Affairs, HEMA, IT, and Regional Marketing to ensure Surgical Outcomes and digital tools are deployed in a coordinated, compliant, and scalable manner.
• Support change management by reinforcing outcomes-first behaviors, aligning incentives, education, and enablement to desired field actions.
• Act as a bridge between global strategy and regional execution, ensuring feedback flows upstream and guidance flows downstream.

Qualifications

Required

• Bachelor's degree in business, marketing, engineering, or related; MBA preferred
• Minimum 6 years relevant experience, with 3-4 years in commercial, digital, or strategic roles within MedTech/Healthcare
• Experience working across global or highly matrixed organizations
• Ability to travel approximately 30-40% (international and domestic)

Preferred

• Experience with digital strategy/innovation, health tech or medtech; proven delivery in digital transformation and omnichannel commercialization
• Project management experience leading complex cross-functional initiatives
• Fluency in emerging tech (AI/ML, analytics, automation), change management, and cross‑functional leadership
• Familiarity with healthcare compliance/cybersecurity
• Background in digital health/SaaS or commercial excellence

Benefits Summary:

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company's long-term incentive program.
• Employees are eligible for the following time off benefits:
• Vacation - up to 120 hours per calendar year
• Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year
• Holiday pay, including Floating Holidays - up to 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below!

https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Brand Marketing, Brand Positioning Strategy, Business Alignment, Business Storytelling, Business Valuations, Cross-Functional Collaboration, Customer Intelligence, Data Analysis, Data-Driven Decision Making, Digital Strategy, Execution Focus, Financial Analysis, Go-to-Market Strategies, Industry Analysis, Market Research, Negotiation, Problem Solving, Process Improvements, Product Development Lifecycle, Product Improvements, Product Portfolio Management, Product Strategies, Strategic Thinking, Tactical Planning, Technical Credibility

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

For Bay Area:

$118,000.00 - $203,550.00

Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.