Manager, Strategy and Enablement, Chief Control Office

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As a Manager within the Chief Control Office, you’ll strategically enhance the bank’s risk and control environment. You’ll oversee, advise, and govern control activities supporting the effective management of both financial and non-financial risks, ensuring our frameworks, policies, and procedures are robust, compliant, and consistently implemented. Collaborating with risk, business, and infrastructure teams you will drive technical improvements, embed best practices, and deliver sustainable risk appropriate, control outcomes across the organization.

As our Manager, Strategy and Enablement, Chief Control Office, you will:

• Own and provide advisory support for risk and control management processes, ensuring alignment with internal risk frameworks and regulatory requirements     
• Oversee key assessments and reviews to ensure the effectiveness of financial and non-financial risk controls, supporting risk appetite and long-term objective
• Act as a senior escalation point for risk and control matters, advising executive leadership and influencing decision-making
• Analyze and assess the risk and control environment, ensuring organizational readiness and implementing robust mitigation strategies
• Support key papers, and governance forums, to reinforce risk culture, embed risk management framework principles, and drive continuous improvement
• Deliver insightful management information (MI) and risk reports to senior stakeholders, enabling informed and appropriate risk based decisions
• Build and maintain strong relationships with risk, control, business, and infrastructure teams, promoting a culture of collaboration, accountability, and risk awareness

You´ll likely have the following qualifications to succeed in this role:

• Demonstrates a proactive, analytical approach to identifying challenges, taking ownership of solutions, and driving initiatives to successful resolution
•  Extensive experience in risk and control management, with deep knowledge of financial and non-financial risk frameworks (e.g., operational risk, conduct risk, compliance, credit, market risk)
•  Proven track record of navigating complex control environments within a highly regulated environment
•  Exceptional stakeholder management and collaboration abilities both internal and external to the team
•   Confident and inclusive communicator, able to present clear data driven insights and recommendations to executive and senior audiences
•   Advanced analytical skills with expertise in Excel; familiarity with ServiceNow, Qliksense, and Performance Analytics is advantageous
•   Experience with or interest in Gen AI applications for risk and control process improvement is advantageous
•  Experience with both financial and non-financial risks and controls related to Finance teams

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.