Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation''s busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
The Strategic Sourcing Manager - Retail Operations is responsible for developing and executing sourcing strategies that support retail store operations across store supplies, consumables, packaging, equipment, and outsourced services. This role ensures cost competitiveness, supplier performance, operational continuity, and alignment with store needs while driving value through strategic sourcing, supplier innovation, and process optimization.
Category Strategy Development
Develop and maintain multi-year category strategies for store supplies, packaging, store equipment, and store services. Conduct market analysis, supplier benchmarking, and cost modeling. Identify cost reduction and value creation opportunities.
Deliverables:
Strategic Sourcing & Procurement Execution
Lead RFx processes from requirements through award. Negotiate commercial terms, pricing, service levels, and contracts. Standardize SKUs and drive demand aggregation across stores.
Deliverables:
Supplier Relationship Management
Establish supplier segmentation and governance model. Conduct quarterly business reviews with key suppliers. Drive supplier performance improvements and innovation initiatives.
Deliverables:
Store Operations Alignment
Partner with retail operations, store managers, and facilities. Ensure sourcing decisions support store efficiency and customer experience. Act as escalation point for supply disruptions.
Deliverables:
Cost & Performance Management
Track and report savings, cost avoidance, and cost trends. Monitor budget adherence and spend under management.
Deliverables:
Contract & Risk Management
Ensure contracts include clear SLAs and compliance terms. Manage supply continuity risks and supplier health.
Deliverables:
Sustainability & ESG Initiatives
Drive sustainable packaging and sourcing. Partner with suppliers on waste reduction.
Deliverables:
Process Improvement & Systems
Drive adoption of procurement tools and improve store ordering processes.
Deliverables:
Success Metrics
Our care and commitment to our employees comes from a deeply rooted history that started nearly 60 years ago when James Haslam II opened the first Pilot in Gate City, VA. Since that opening we have celebrated many accomplishments and have stayed true to our mission of "Connecting people and places with comfort, care and a smile at every stop." We are proud to be family owned and we welcome each new team member as part of the family.
Pilot Flying J is one of the best retail and restaurant employers in North America. If you enjoy working in a hands-on, high-energy environment, apply for one of our jobs today and join the Pilot Flying J family! We offer both full and part-time positions with plenty of growth opportunities. Please visit our Careers website for more information, including videos, testimonials, and current openings.