Communication Skills, Customer Satisfaction, Customer Support/Service, Establish Priorities, Financial Management, Inventory Cycle Counts, Inventory Management, Leadership, Lift/Move 50 Pounds, Online Advertising, Operations, People Management, Performance Management, Regulatory Compliance, Regulatory Requirements, Retail Management, Retail Operations, Revenue/Sales Reporting, Sales, Staff Motivation, Stock Rotation
The Manager, Store oversees daily retail operations, employees, and community engagement to boost business and customer satisfaction, always prioritizing "doing right by the customer."
- Responsible for hiring, training, scheduling, and managing staff performance.
- Ensures accurate inventory management, including ordering, stock rotation, and cycle counts.
- Maintains a positive team environment, motivates staff, and ensures excellent customer service.
- Handles store safety, cleanliness, and compliance with policies and legal requirements.
- Coordinates community outreach, advertising, and online presence.
- Manages daily financial tasks like sales reporting and deposits.
Qualifications include strong leadership, communication, sales skills, and a passion for animals. Physical ability to lift 50 lbs, stand for long hours, and operate a vehicle is required. High school diploma or equivalent is necessary. The role offers competitive pay, tips, discounts, and pet benefits.