Your Impact
As a Manager, Solutions Architects, you'll lead a team focused on delivering technical excellence in solution architecture across Axon's Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.
You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments.
Location: Remote. 30% travel required. Must be within commutable distance to one of our Hub locations listed below (Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA).
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects
What You'll Do
Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
Analyze and review IT system architectures to scope and recommend technical solutions.
Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
Participate in hiring and onboarding of new Solutions Architects.
Ensure timely and effective project execution aligned with Axon's solution architecture standards.
Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
Champion continuous process improvement in architecture, customer delivery, and team operations.
Requirements
Bachelor's degree or equivalent experience.
4-6 years of experience in solution architecture or related technical leadership roles.
1-3 years of direct supervisory or team leadership experience.
Expertise in solution architecture frameworks, cloud technologies, and systems integration.
Effective communication skills across technical and non-technical audiences, including clients.
Experience in project management and business process analysis.
Basic understanding of integration coding methodologies.
Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance.
Benefits
Competitive salary and 401k with employer match.
Discretionary paid time off.
Paid parental leave for all.
Medical, Dental, Vision plans.
Fitness Programs.
Emotional & Mental Wellness support.
Learning & Development programs.
And yes, we have snacks in our offices.
Benefits listed herein may vary depending on the nature of your employment and the location where you work.