Manager, Service

SitePro Rentals

Austin, Texas

JOB DETAILS
SKILLS
Budgeting, Business Skills, Coaching, Communication Skills, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Equipment Maintenance/Repair, Equipment Rentals, Forklift, Leadership, Machine Tool, Microsoft Office, Performance Management, Problem Solving Skills, Process Improvement, Rentals, Resolve Customer Issues, Resource Management, Safety Training, Team Player, Tuition Reimbursement, Vehicle Fleets, Vendor/Supplier Relations, Warehousing
LOCATION
Austin, Texas
POSTED
7 days ago

You belong at a company that treats you like an Owner!

Sammons Industrial is an employee-owned family of businesses dedicated to becoming the preferred single-source solution for industrial operations. Our company is made up of Briggs Industrial Solutions, Sammons Warehouse Solutions, and SitePro Rentals.

 

Join a team that takes care of you.  Here are some ways we do that:

  • Competitive Pay and Performance-Based Bonuses

  • Earn retirement savings without any cost to you through our Employee Stock Ownership Plan (ESOP)

  • 401(k)

  • Training and Tuition Reimbursement

  • Work/Life Balance

  • Paid Holidays and Time Off

  • Health and Wellness Benefits

  • Tool Benefits, PPE/Uniforms, Safety Boot Program

  • Life and Short Term Disability paid for by company

How You’ll Make a Difference

As our Service Manager, you'll provide leadership, direction, and support for the branch service operation. You'll help ensure exceptional customer experiences, maintain a strong safety culture, develop team members, and drive profitable growth. Your leadership will help keep equipment running, customers satisfied, and our team moving forward together.

What You’ll Do

  • Lead the day-to-day operations of the Service Department, including financial performance, customer service, safety, training, and process improvement.

  • Coach, develop, and support service team members while fostering accountability, quality workmanship, and operational efficiency.

  • Build strong customer relationships through regular communication, problem resolution, and proactive support of key service accounts.

  • Manage departmental resources, fleet vehicles, vendor relationships, equipment, tooling, and facility needs while maintaining budget goals.

What You’ll Bring

  • Leadership experience with a passion for coaching, developing, and motivating teams.

  • Strong business acumen with the ability to manage performance, priorities, and customer expectations.

  • Mechanical aptitude and service industry experience, preferably in forklift repair, equipment rental, or a related field.

  • Excellent communication, problem-solving, and customer relationship skills, along with proficiency in Microsoft Office applications.

Why You’ll Love Working With Us

  • You'll be part of a team that values safety, integrity, teamwork, and doing the right thing.

  • You'll have the opportunity to lead, grow, and make a meaningful impact on both customers and employees.

  • You'll join a company where hard work is recognized and people genuinely care about one another.

Job Details

Pay Type:

Salary

About the Company

S

SitePro Rentals