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Manager/ Senior Manager - Pharmacovigilance Services

Novotech

Charleston, SC

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JOB DETAILS
SKILLS
Biology, Biomedicine, Biotech and Pharmaceutical, Budgeting, Clinical Research, Clinical Trial, Coaching, Communication Skills, Contract Research Organization (CRO), Corporate Policies, Corrective Action, Customer Satisfaction, Customer Support/Service, Detail Oriented, Disciplinary Action, Diversity, Employee Relations, Employee Terminations, Establish Priorities, Financial Planning, GCP (Good Clinical Practices), Human Resources, ICH Regulations, Identify Issues, Interpersonal Skills, Leadership, Maintain Compliance, Marketing, Medical Dictionary for Regulatory Activities (MedDRA), Mentoring, Microsoft Office, Onboarding, Patient Care, People Management, Performance Analysis, Performance Management, Performance Reviews, Pharmacovigilance, Pharmacy, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Project Development, Project Evaluation, Promotional Programs, QoS (Quality of Service), Registered Nurse (RN), Regulations, Regulatory Compliance, Regulatory Requirements, Safety Compliance, Scientific Research, Service Delivery, Set Goals, Staff Training, Standard Operating Procedures (SOP), Succession Planning, Surveillance, Team Lead/Manager, Team Player, Training Program, Training/Teaching, Workplace Issues, Writing Skills
LOCATION
Charleston, SC
POSTED
Today
Job Description

About The Role:

Purpose of Manager/Senior Manager -Pharmacovigilance Services role is to provide an oversight on day-to-day safety aspects of clinical studies/ post marketing surveillance projects. Pharmacovigilance senior manager willbe responsible for line managing and guiding
a team of Pharmacovigilance to achieve performance goal. The Pharmacovigilance manager will ensure required coaching for the team members and ensures high quality of service delivery is completed within the timeline as expected by the customers. Develops and implements best-in-class policies, procedures, and practices within safety management.

Education Qualification:

Education Qualification:

• Registered nurse/ pharmacist or with health/ biomedical degree or other related scientific degree/ qualification is required.

• Postgraduate qualifications or certification in clinical trials will be an advantage.

Experience, Knowledge and skills:

• Demonstrated ability to lead, mentor and influence others to create a positive working environment for the team.

• Expertise in implementation of Asia Pacific/ Global pharmacovigilance requirements and experience in global safety regulations (ICH GCP, E2B R3) pertaining to clinical trials/ post marketing surveillance.

• Familiarity with a variety of pharmacovigilance Safety databases, Microsoft Office applications, MedDRA and WHO-DD coding.

• Sound knowledge and experience in pharmacovigilance clinical trial/ post marketing surveillance projects.

• Strong verbal, written, and interpersonal communication skills.

• Ability to manage multiple and varied tasks with enthusiasm and prioritise workload with attention to detail; ability to work in a fast-paced environment.

• Effective Finance understanding to plan, implement, and evaluate project pharmacovigilance budgets and contracts.

• Minimum of 8 to 10 years of pharmacovigilance experience in pharmaceuticals/ CRO industry. 2 to 4 years of experience in leading or managing pharmacovigilance teams.

Responsibilities:

• Manage staff in accordance with organization's policies and applicable regulations, including without limitation: planning, assigning, and directing work; managing performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems; acting as a coach and mentor for subordinates as they develop in their role.

• Participate in the selection and onboarding process for new staff by conducting candidate review and participating in the interviewing process. Conduct onboarding training for new staff in conjunction with Human Resources and Learning and Development training programs.

• Ensure that staff have the proper materials, systems access, and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and mentored training experiences, as applicable.

• Ensure line reports compliance with Novotech SOPs, ICH GCP Guidelines and regulatory requirements as per Novotech guidelines; and they understand the company policies and procedures appropriate to their position.

• Identify and assign qualified staff for project team based on the project requirements and the development of the project team.

• Manage and review the workload and quality of line reports work performance; supports the creation of appropriate corrective action plans to prevent or correct deficiencies in performance of staff.

• Any other responsibilities as assigned by the line manager.

• Evaluate current processes, assess alignment of safety implementation and compliance with regulatory expectations, guidelines, and mandates.

• Support preparation for regulatory inspections and audits.

• Appraise proposals and budgets, pricing tool and financials for continual success of PV business.

• Ensure PV projects are being managed in line with budgets, scope and agreed timelines to achieve client satisfaction.

• Manage resource planning, assigning, and directing work including staff hiring and terminations.

• Conduct regular performance review of line reports.

• Ensure client services and Novotech commercial and operational deliverables are achieved.

• Lead or collaborate with other management and leadership team members to manage and resolve study issues and obstacles. Participate in external communication for issue identification / resolution and customer satisfaction.

• Set clear team goals, perform annual appraisals, submit promotion requests to management. Maintain promotion and succession plan for team.

• Provide support for marketing activities as required.

Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect. Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs.
We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities.
We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application.

About Us

Novotech is a global full-service clinical Contract Research Organization (CRO).

At Novotech, ambition meets opportunity. As a globally recognized leader in clinical research and scientific advisory services, we are proud to combine our position at the forefront of the industry with an award-winning workplace culture that values ambition, innovation, and growth. Named Employer of Choice, Great Place to Work and Employer of Choice for Gender Equality (EOCGE), we are committed to fostering an environment that reflects the life-changing work we do.

Since 1997, we have expanded our global footprint, now with 30+ offices across Asia-Pacific, the United States, and Europe. This growing network unites professionals from diverse backgrounds and disciplines to advance therapies that improve patient outcomes worldwide.

At Novotech, our employees are at the heart of our success. By offering trust, flexibility, and autonomy through programs like NovoLife, our flexible benefits framework, we empower team members to create an effective work-life balance that delivers professional satisfaction and maximum results for clients.

With access to mentorship opportunities, professional development programs, and a dynamic community, Novotech offers a platform for driven individuals to achieve personal growth while shaping the future of healthcare. Join us to be a part of a team that values your contributions and supports your ambition to make a global impact.

About the Team

At Novotech we have advanced therapeutic and regulatory expertise, the ability to execute across markets and a client-centric service model, so that our clients get a trusted, long-term partner and an accelerated path to bring their life-changing advances to market. This gives our employees the opportunity to develop their careers by joining a diverse and supportive global organization with a collaborative culture, whilst working with clients on the cutting-edge of life sciences.

At Novotech you will work alongside empowered teams with a shared commitment to success.

  • Strategic vs transactional mindset.
  • Ability to gain insights and make proactive decisions quickly.
  • Culture that fosters partnership and collaboration, where every voice is heard and valued.
  • Ongoing support from senior stakeholders and leadership team.

About the Company

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Novotech