Manager, Search Capacity, Search Capacity

Amazon.com Inc

Palo Alto, CA

JOB DETAILS
SKILLS
Analysis Skills, Budgeting, Business Intelligence, Capacity Management, Customer Relations, Data Science, Distributed Computing, Hardware Development, Order Management, Performance Analysis, Performance Metrics, Performance Testing, Project/Program Management, Resource Utilization, Search Technology, Service Level Agreement (SLA), Team Lead/Manager, Technical Leadership, Test Data
LOCATION
Palo Alto, CA
POSTED
10 days ago

The Amazon Search team creates customer-focused search solutions and technologies. Whenever a customer visits an Amazon site worldwide and types in a query or browses through product categories, Amazon Search service go to work. We design, develop, and deploy high performance, fault-tolerant, distributed search systems used by millions of Amazon customers every day.

Key job responsibilities

As the manager of the Search Capacity team, you will lead a team of talented business intelligence engineers, data scientists, and technical program mangers with the following responsibilities.

  • Scale the Amazon Search service by working closely with service owners in engineering and operations to understand the service in depth and drive optimal scaling and computational capacity planning.
  • Identify and track key performance metrics around efficiency and costs.
  • Manage planning, ordering, and budgeting for hardware and other computational resources.
  • Develop and improve tools for automating the foregoing responsibilities wherever possible.
  • Analyze resource utilization and performance test data to identify variables impacting performance and scalability. Develop models for required hardware resources to meet current and future SLAs.

About the Company

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Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles