Department:
Location:
Belknap Campus
Time Type:
Full time
Worker Type:
Regular
Job Req ID:
R108745
Minimum Requirements:
Bachelor''s degree in a related field and four (4) years of relevant experience or an equivalent combination of education and experience. Grade 6 (Salaried)
Position Description:
The University Housing and the Resident Experience (UHRE) department in the Division of Student Affairs at the University of Louisville is seeking to hire a Manager, Residential Experience. The Manager serves as a key leader within the UHRE team and is responsible for overseeing the department's administrative processes related to student conduct, care response, and compliance. This position functions as the primary administrator for the residential student conduct process, ensuring that all cases are addressed in a manner that is fair, educational, consistent, and aligned with institutional policies and community standards. The Manager leads the development, implementation, and ongoing assessment of residential policies, including oversight of live-on requirements and associated exemptions and approval processes for first and second-year students.
Additionally, this position manages compliance-related training and protocols (including CSA and Clery requirements), and contract administration and coordination of specialized housing programs such as affiliate and Greek suite communities. The Manager is expected to exercise sound judgment and maintain a high level of integrity and consistency in decision-making. This position also requires strong collaboration and relationship-building skills, working closely with campus stakeholders including various Student Affairs staff, the Dean of Students Office, Campus Safety, and affiliated organization to ensure cohesive processes, effective communication, and a holistic approach to student support and accountability.
Essential Duties and Responsibilities
Collaborates with the Director for Student Care and Student Conduct to ensure UHRE compliance with University conduct standards; serves as the UHRE main care and conduct officer, meeting weekly with a DOS working group
Assigns resident conduct cases to staff as necessary and directly adjudicates more elevated cases as required.
Train and coach staff on University and UHRE conduct policies and procedures each semester including professional and student staff that serve in an on-call capacity
Assigns resident conduct cases to staff as necessary and directly adjudicates more elevated cases as required
Collaborate with Title IX staff and the Clery Compliance/Accreditation Manager to ensure compliance of required staff training such as FERPA, CSA, etc. using Vector Solutions training software
Reviews and processes exemptions for first and second year live-on requirements, including review of documentation using the Cards Nest portal and collaborating with affiliate managers to ensure residents of these properties are compliant
In partnership with affiliate and Greek Life housing partners, addresses resident contract and academic-related concerns, escalating issues as necessary; meets biweekly with affiliate manager to address immediate and current concerns
Supervises three student outreach leaders who assist at affiliate properties with communication between the University and the affiliate hall and affiliate housing fairs
Assists with other Division initiatives and operations as necessary including, but not limited to, freshman orientation, Welcome Week, and resident move-in events
Performs other duties and completes special projects as assigned
Preferred Qualifications
Experience in campus housing
Supervisory experience in at least four (4) of the first eight essential duties and functions listed
Experience compiling data and running reports
Work Hours and Location
This is a full-time, exempt position with a 37.5-hour regular workweek including intermittent evening and weekend hours as required. Additional work hours may be required based on department needs, programming, staffing, and/or scheduling. The primary work location for this position is at the Belknap Campus. Occasional overnight travel (for professional development, conferences, student trips, etc.) may be required.
Employee Benefits
The University of Louisville offers competitive benefits and perks to eligible full-time and part-time employees. Please visit the University of Louisville Benefits webpage for details.
Student Affairs
The Division of Student Affairs encourages candidates to apply who have demonstrated the capacity to create supportive work environments, collaborate effectively on teams, and serve the students we admit and aim to attract.
Please submit a resume, cover letter, and three professional references with your application.
Compensation will be commensurate to candidate experience.
Equal Employment Opportunity
The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion.
Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.
Assistance and Accommodations
Computers are available for application submission at the Human Resources Department located at 2315 South First Street Walk, Room 02C - Louisville, Kentucky 40292.
If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.