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Manager, Rehabilitation Services

Banner Health

Sun City West, AZ

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JOB DETAILS
SKILLS
Acute Care, Analysis Skills, Assisted Living, Audiology, Budget Management, Budgeting, Business Performance Management, Capital Equipment, Cardiac Surgery, Catheterization, Clinical Medicine, Clinical Monitoring, Clinical Training, Coaching, Communication Skills, Communication Systems, Compensation and Benefits, Continuous Improvement, Customer Support/Service, Data Collection, Emergency Care, Financial Reporting, Financial Services, Healthcare, Hospital, Insurance, Intensive Care, Interpersonal Skills, Leadership, Medical Office, Mentoring, Neurology, News Reporting, Nonprofit, Obstetrics and Gynecology, Occupational Therapy, Oncology, Operations, Operations Management, Orthopedics, Outpatient Care, Patient Care, People Management, Performance Analysis, Performance Goal Setting, Performance Reviews, Physical Therapy, Problem Solving Skills, Process Improvement, Program Evaluation, Quality of Care, Quality of Life, Regulations, Service Delivery, Speech and Language Pathology, Staff Development, Staff Training, Strategic Planning, Surgical Procedures, Team Lead/Manager, The Joint Commission (TJC), Time Management, Trend Analysis, Urgent Care, Urology
LOCATION
Sun City West, AZ
POSTED
30+ days ago
Primary City/State:


Sun City West, Arizona


Department Name:


Thrpy-Acute-Hosp


Work Shift:


Day


Job Category:


Clinical Care


You have a place in the health care industry. If you’re looking to leverage your abilities to make a real difference – and real change in the health care industry – you belong at Banner Health. Apply today.


Banner Health was named to Fortune’s America’s Most Innovative Companies list for the second year in a row for 2024 and named Most Trustworthy Companies in America by Newsweek. We’re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.


Banner Del E. Webb Medical Center opened its doors in 1988 and has been growing ever since to meet the health care needs of the communities in the northwest area of metropolitan Phoenix. The nonprofit acute care hospital has 404 licensed beds and is currently the eighth largest hospital in the Valley. Designed to grow with the community, Banner Del E. Webb has the ability to add an additional 92 beds, growing the campus to nearly 500 beds in the future. Our campus also serves as a base for a Banner Air helicopter.


Banner Del Webb's Inpatient Rehabilitation Department provides therapeutic services to patients throughout the hospital. Therapy services are vital to patient outcomes, patient experience and efficiency/utilization to ensure proper throughout. Seize the opportunity to join our highly trained and respected therapy team that provides preventative and rehabilitative services to improve the quality of life for our customers. If you are looking for an opportunity to build relationships with the goal of making an impact on our patients at such an important time in their lives, apply today!


Banner Del Webb Manager, Rehabilitation Services will lead the team of 25 Rehabilitation professionals. The Manager will lead the Physical Therapist, Occupational Therapist, Speech Pathologist, Physical Therapist Assistant, Occupational Therapist Assistant and Senior Rehab Aides. The shift is Monday through Friday 6:00am to 2:30pm.


Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.


Banner Del E. Webb Medical Center excels in providing extraordinary health care to residents of the northwest Valley of metro Phoenix and is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. With 391 licensed beds, the hospital provides a wide range of services, including acute medical and surgical services as well as intensive care, emergency and urgent care, inpatient/outpatient surgery, cardiac catheterization, neurology, orthopedics, oncology, urology, pulmonary, obstetrics and gynecology, outpatient diagnostic services, and adult behavioral services.


POSITION SUMMARY

This position is responsible for organizing and leading a designated specialty or section, develop, implement and assess programs for these areas, and supervise and train respective staff. This position will provide clinical leadership to staff, supervise and manage daily operations of the assigned program/area and assume the managerial duties in conjunction with the department senior leadership. Incumbent will have direct input into the budget executing financial acumen on day to day operations to meet that budget.


CORE FUNCTIONS

1. Provides leadership and direction to the rehabilitation staff to continuously improve clinical, financial and service outcomes. Assists in development of performance goals and objectives for the department consistent with those of the facility and the organization’s overall strategic plan. Monitors and analyzes the results to identify trends and opportunities for improvement. Assures the successful achievement of balanced initiatives by effectively "connecting the dots" and promoting staff participation and shared leadership involvement. Utilizes data to support process improvement initiatives.


2. Manages the daily operations of the department. Participates in developing, monitoring and revising department policies and procedures consistent with current standards of practice. Assists in developing, implementing, monitoring, revising program specific guidelines essential to the achievement of department initiatives. Assesses and maintains a staffing plan that efficiently and effectively utilizes the appropriate resources ensuring competency, skill mix and adequate number of staff. Responsible for promoting staff participation in Gallup Q12 and achieving department impact goals.


3. Assists in recruitment and selects "best fit" competent, talented and self-directed employees. Ensures thorough orientation and training of all clinical and non-clinical staff in assigned work areas. Utilizes performance recognition program to coach employees on accountability, performance and service standards. Provides timely and meaningful input for performance assessments and co-created action plans that promote personal and professional development along with the Director.


4. Facilitates and provides patient centered interdisciplinary care. Ensures clinical and age specific competency of staff. Promotes clinical excellence by monitoring objectives and outcomes of preceptor program. Maintains own clinical awareness and competencies as required by the department in order to assure competency of staff and mentor staff to improve clinical performance and problem-solving skills.


5. Investigates and initiates the resolution of patient and /or physician complaints. Responsible for patient rounding and data collection to enhance patient satisfaction. Investigates and assists in development of new and renewed processes that produce an improved level of service. Role models behaviors consistent with Banners service standard initiatives.


6. Assists in the development and achieves department annual budget. Monitors financial performance reports and makes staffing and operational adjustments to meet performance targets. Accountable for monitoring and achieving individual employee and department productivity targets. Identifies and makes recommendations for equipment needs, including capital equipment. Provides leadership to the adherence of JCAHO and other regulatory agency standards.


7. Seeks out opportunities to build relationships with physicians, hospital and facility peers, and other people resources who can contribute to the success of department's initiatives. Identifies opportunities to improve service delivery and/or program growth.


8. In conjunction with the Director, this position has responsibility for managing their assigned rehabilitation department, to include budgetary and operational responsibility for their cost center(s) Internal customers include all levels of management and staff, medical staff, and other health care members for the purpose of integrating services, improving patient care, ensuring effective communication systems and facilitating decision making in clinical practice issues. External customers include patients and family members, physicians and their office staff, insurance companies, vendors and other healthcare professionals, community/professional organizations, JCAHO and other regulatory agency representatives.


MINIMUM QUALIFICATIONS


Graduate of an accredited program in Occupational, Physical, Audiology or Speech language Pathology. Must a hold a current license or certification in their respective discipline.


A minimum of four years of clinical experience, two years related to the patient population, staff development, and scope of practice is preferred. Must demonstrate and maintain high level of professional knowledge and skill in the concepts, principles, techniques and procedures of their respective dept/discipline. Must demonstrate excellent customer service, interpersonal communication, complex problem solving skills and the ability to direct, monitor, evaluate and plan processes.


PREFERRED QUALIFICATIONS


Masters degree preferred.


Additional related education and/or experience preferred.


EEO Statement:


EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)


Our organization supports a drug-free work environment.


Privacy Policy:


Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)
EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

About the Company

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Banner Health