Manager, Quality Systems

Element Science

Redwood City, CA

JOB DETAILS
SALARY
$144,000–$154,000 Per Year
SKILLS
Algorithms, Analysis Skills, Asset Management, Auditing, British Standards Institute (BSI), Calendar Management, Cardiac Arrest, Cardiology, Change Control, Code of Federal Regulations, Consulting, Continuous Improvement, Control Systems, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Critical Care, Cross-Functional, Defibrillator, Dental Insurance, Disease, Document Control, Document Management, Documentation, Durable Medical Equipment, Employee Assistance Plan, External Audit, FDA (Food and Drug Administration), FDA Requirements, Federal Laws and Regulations, Genetics, Healthcare, Hospital, ISO (International Organization for Standardization), Internal Audit, Lead Management, Leadership, Maintain Compliance, Manufacturing, Medical Equipment, Mentoring, Metrics, Military, Multitasking, Operational Improvement, Patient Care, Patient Safety, Problem Solving Skills, Process Improvement, Product Lifecycle Management, Quality Assurance, Quality Management, Quality Metrics, Regulations, Regulatory Compliance, Regulatory Requirements, Risk, Risk Analysis, Root Cause Analysis, Software Patches, Standards of Care, Surveillance, System Validation, Systems Administration/Management, Time Management, Training Program, Trend Analysis, Usability Engineering, Vision Plan, Wearables
LOCATION
Redwood City, CA
POSTED
2 days ago

Element Science, Inc. is a medical device and digital health company redefining how patients with heart disease are monitored and treated as they transition from the hospital to the home. Our mission is to improve outcomes for patients at risk of life-threatening cardiac events through innovative solutions at the intersection of clinical-grade wearables, advanced algorithms, and therapy delivery. 

We are entering an exciting phase of growth as we move from development into early commercialization. Our approach combines hardware, software, and services to deliver a more personalized and seamless patient experience—designed with both patients and clinicians in mind. Our product, a wearable patch defibrillator, is designed for patients with a temporary elevated risk of sudden cardiac arrest, addressing a significant and underserved population of over 500,000 patients in the U.S. By focusing on comfort, usability, and clinical effectiveness, we aim to transform the standard of care during this critical period. Headquartered in the San Francisco Bay Area, Element Science is backed by leading healthcare and technology investors, including Third Rock Ventures, GV (Google Ventures), Deerfield Healthcare, Qiming Venture Partners USA, Cormorant Asset Management, and Invus Opportunities.

SUMMARY OF ROLE:

The Manager, Quality Systems is responsible for day-to-day operation and continuous improvement of Element Science's Quality System. The role is responsible for Document Control, Training Program, Change Control, Internal & External Audit Program, Management Review, Nonconformance management and CAPA management. The Manager, Quality Systems serves as deputy management representative representing the organization in internal and external audits. This role serves as co-system administrator for eQMS and works with cross functional stakeholder ensuring the organization continues to maintain CHAP accreditation and in compliance with DME requirements including managing external DME audits maintaining quality documentation and ensuring adherence to regulatory standards. This role supports EU MDR deliverables in collaboration with external regulatory consultant. This role plays a key part in sustaining a compliant, audit ready QMS that upholds patient safety and organizational integrity.

RESPONSIBILITIES:

  • Lead, mentor, and develop Quality Systems team members, fostering a culture of quality, accountability, collaboration, and continuous improvement
  • Partner cross-functionally to investigate quality issues, interpret data trends, and drive timely, risk-based decisions
  • Build and maintain strong working relationships with internal stakeholders, external auditors, and regulatory partners
  • Own and maintain the Document Control system, ensuring controlled documents remain accurate, current, compliant, and properly version-controlled
  • Administer and continuously enhance the company training program, ensuring timely completion, training effectiveness, and maintenance of compliant training records
  • Own the CAPA program, including driving timely resolution of aging CAPAs, ensuring robust root cause investigations, and monitoring closure effectiveness and metrics
  • Manage Nonconformance (NC) processes from initiation through final disposition and closure, ensuring timely and compliant execution
  • Lead Management Review activities, including development of quality metrics, trend analysis, and executive-ready Quality Management Review (QMR) materials
  • Monitor, analyze, and trend quality system metrics to proactively identify systemic risks, drive corrective actions, and support continuous improvement initiatives
  • Support post-market surveillance activities, including maintenance of associated documentation and reporting requirements
  • Support EU MDR compliance activities in partnership with external regulatory consultants, including CERs, PSURs, and PMS deliverables
  • Maintain quality documentation and records necessary to support BSI certification activities and ongoing CE mark compliance
  • Own and execute the Internal Audit Program, including audit planning, scheduling, execution, findings management, and verification of corrective action closure
  • Coordinate CHAP accreditation activities and ongoing DME compliance requirements, including preparation for and management of external audits
  • Partner with external auditors and regulatory agencies to support inspections, audits, and compliance readiness activities
  • Ensure the Quality Management System remains compliant with FDA, ISO 13485, CHAP, EU MDR, and other applicable regulatory and quality standards
  • Support system validation activities, process improvements, and ongoing enhancements to quality systems and tools as needed

QUALIFICATIONS:

  • 5+ years of progressive Quality Assurance experience within the medical device industry, including experience in regulated manufacturing environments
  • 2+ years of people leadership or management experience, with demonstrated ability to lead and develop high-performing teams
  • Strong working knowledge of ISO 13485, 21 CFR Part 820, FDA Quality System Regulations, and EU MDR requirements
  • Hands-on experience utilizing eQMS and PLM systems to support quality and compliance initiatives
  • Ability to interpret, implement, and adapt to evolving regulatory requirements, including DME quality system standards
  • Solid understanding of core quality processes, including CAPA, nonconformance management, complaint handling, change control, and internal auditing
  • Experience partnering with external auditors and regulatory agencies, including BSI, FDA, CHAP, or equivalent organizations
  • Demonstrated ability to manage multiple priorities and drive execution in a fast-paced, evolving environment
  • Strong analytical and problem-solving skills, with the ability to identify trends, summarize findings, and communicate recommendations to leadership

BENEFITS:

Element Science offers a very competitive salary and benefits package including, but not limited to:

  • Stock Options
  • 90% employer-paid medical, dental, and vision insurance
  • Company-paid Basic Life Insurance
  • 401(k) retirement plan (Traditional and Roth)
  • Competitive Paid Time Off
  • Paid Holidays
  • FSA (Flexible Spending Accounts)
  • HSA (Health Savings Account)
  • Employee Assistance Program through PEO

The salary for this exempt-level position will be based on experience and qualifications within an established pay range.

  • Pay range: $144,000 - $154,000

 

Element Science is an Equal Opportunity Employer.  All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors prohibited by local, state, or federal law. 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  We are not able to sponsor individuals for employment visas for this job.  

At this time, we are unable to offer relocation assistance at Element Science. 

About the Company

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Element Science