Manager Quality (S)

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

The Manager Quality:

• Accountable for the integrity and effectiveness of the quality improvement and patient safety program at their assigned hospital(s).
• Works closely with other Quality Managers to ensure organization-wide sharing, deployment, and alignment of best practice processes to drive, achieve and sustain clinical excellence goals.
• Collaborates with physicians and all levels of leadership to ensure effective performance improvement initiatives are implemented to continuously improve and sustain the quality of care and services provided.
• Ensures integrity in the cadence of accountability for areas of responsibility, holding self and direct reports accountable for goal achievement.
• Provides leadership and guidance to hospital leaders, using data driven methodologies to address and resolve top opportunities for improvement.
• Uses Lean and/or six sigma methodologies when designing and deploying performance improvement processes.
• Evaluates performance and professional development of direct reports and holds self and team accountable for the development and achievement of measurable performance goals.
• Functions as co-owner of regulatory related activity with their Regional Accreditation and Compliance Manager.
• These functions may include responding to Agency for Health Care Administration (AHCA) complaint surveys, leading/supporting The Joint Commission Accreditation Surveys and evidence of standard compliance action planning, and participating in oversight of local facility ongoing readiness activities.

Minimum Qualifications:

Experience:

• Minimum of 5 years of clinical experience in an acute care setting, aligned with the hospital's primary patient population
• At least 2 years of experience in quality or performance improvement initiatives
• Minimum of 2 years in a leadership role (e.g., lead, supervisor, or charge)

Licensure:

• Active RN or relevant clinical license required

Certifications:

• Certified Professional in Healthcare Quality (CPHQ) required within:
• 5 years of the job description creation date, or
• 5 years of hire or transfer into the role (if after the creation date)
• Lean Leader Certification preferred

Education:

• Bachelor's degree in a related field required
• Master's degree preferred in one of the following:
• Nursing
• Hospital Administration
• Business Administration

Facility:

BayCare Health System, Quality Improvement-PR LEASE ALLIANT

Location: BayCare Alliant Hospital

Status: Full Time, Exempt: Yes

Shift Hours: 8am - 4pm

Weekend Work: None

BayCare Values: Demonstrate a consistent commitment to BayCare Health System's core values of trust, respect, and dignity in all interactions with patients, families, team members, and the community, supporting our shared responsibility to achieve excellence in the communities we serve.

Leadership Competencies

• Communication: Communicates in a clear, authentic, and transparent manner to meet the needs of others to ensure messages are received and mutually understood.
• Emotional Intelligence: Demonstrates self-awareness and manages one's emotions. Recognizes and responds constructively to others' emotions and builds meaningful relationships.
• Talent and Team Development: Develops team members and teams by empowering them, setting clear expectations, providing learning opportunities, and supporting ongoing growth.
• Change Champion: Demonstrates a commitment to enhance performance by engaging and promoting change, continuous improvement, adaptability, and innovation.
• Collaboration: Collaborates by sharing responsibility, transparent exchange of information, and collective problem-solving to achieve mutually beneficial solutions.
• Results Driven: Takes ownership of outcomes by setting clear, measurable goals and aligning team efforts and resources to achieve them.
• Inclusion and Belonging: Creates an inclusive environment that values all perspectives, respects individuality, and fosters an environment where all feel a sense of belonging.

Equal Opportunity Employer Veterans/Disabled