Manager, Quality

Quality Manager - Lead Quality Excellence in a High-Profile 24/7 Warehouse Start-Up!

Salary Range: $125,000 to $132,000 Annually

Are you a quality-driven leader who thrives in fast-paced operations and enjoys building processes from the ground up? Do you have a passion for continuous improvement, operational excellence, and creating a culture of accountability and accuracy? If so, this is your opportunity to make a major impact!

We are seeking an experienced and motivated Quality Manager to support a brand-new, high-profile warehouse operation in Moreno Valley, California. This exciting start-up operation will run 24/7 and requires a strong leader who can develop, implement, and maintain quality processes that support operational success and customer satisfaction.

As a key member of the leadership team, you will help shape the site's quality culture, drive continuous improvement initiatives, and partner across departments to ensure operational excellence from day one.

Why Join Our Team?

• Be part of a major warehouse start-up from the beginning
• High visibility leadership role with growth opportunities
• Help design and implement quality processes and standards
• Collaborative environment with strong operational partnerships
• Opportunity to influence site culture and operational performance
• Fast-paced, technology-driven operation
• Join a growing global logistics leader

What You'll Do

• Lead all onsite quality functions for a 24/7 warehouse operation
• Develop and implement quality processes, procedures, audits, and controls
• Monitor operational performance metrics and identify improvement opportunities
• Partner with Operations, Inventory, Safety, HR, and Customer teams to drive quality performance
• Investigate quality issues, determine root causes, and implement corrective actions
• Lead continuous improvement initiatives focused on accuracy, efficiency, and customer satisfaction
• Ensure compliance with customer requirements, operational standards, and company policies
• Develop reporting and analytics to track KPIs and operational trends
• Coach and develop team members on quality expectations and best practices
• Support startup activities, process implementation, and operational stabilization

What We're Looking For

• Quality leadership experience in warehouse, logistics, manufacturing, or supply chain operations
• Strong knowledge of quality systems, auditing, and continuous improvement methodologies
• Experience analyzing operational data and driving process improvements
• Strong communication, leadership, and problem-solving skills
• Ability to work cross-functionally in a fast-paced environment
• Experience supporting large-scale or multi-shift operations preferred
• Ability to influence operational teams and drive accountability
• Strong organizational and project management skills

Preferred Qualifications

• Bachelor's degree in Business, Supply Chain, Engineering, Quality Management, or related field preferred
• Experience in a start-up or high-growth operational environment strongly preferred
• Lean, Six Sigma, or other continuous improvement certifications are a plus
• Experience working with warehouse management systems (WMS) and operational reporting tools
• Bilingual Spanish is a plus

Build the Future with DP World

At DP World, we are transforming global logistics through innovation, operational excellence, and world-class customer partnerships. This is more than just a Quality Manager role - it is an opportunity to help launch and lead a state-of-the-art operation that will shape the future of supply chain solutions.

If you are ready to lead, innovate, and drive quality excellence in a growing operation, apply today!

About the Role

How you will contribute

• Manage and analyze data from customers and internal sources as input for problem solving and communicate/report to appropriate personnel. Interacts with staff within the location and within the Company and all customer and prospective customer representatives.
• Directly supervises Quality functions and staff across all shifts and provides consistent direction of the company's quality plans.
• Administer all projects and documentation relative to assigned processes (i.e. operator instructions, PFMEA's and process control plans).
• Develop and design irreversible corrective actions for known problems. Use established problem solving techniques to reduce process variation.
• Manage quality processes and reports - 3rd party sorts, suspect material, damage material etc. - Suspect Material - maintain relationships with suppliers to deal with suspect material.
• Champion Lean engineering goals. Includes being an aid in developing, implementing and maintaining a Lean culture within the organization using a hands-on approach in order to provide input on processes from a quality perspective.
• Responsible for the development, implementation and monitoring of the Quality System. Reports to Management on effectiveness of the Quality System.
• Generate, interpret, analyze, and communicate results using management tools, graphs, and reports; actively coach the organization concerning quality with tools and reports.
• Provide input on document enhancement and retention; Maintain ISO documentation and controls, administer activities required to maintain ISO certification, and actively coach the organization for maintaining ISO system.
• Other duties as assigned

Your Key Qualifications

• Bachelor's degree in business, engineering, or related field preferred.
• Progressive experience performing professional level quality management duties; preferably in automotive or logistics industry.
• Additional education, training and/or work experience in area of specialization inherent to the position may be required.
• Knowledge of principles and procedures used in logistics operations and practice.

Equal Opportunity Employer Statement - California

DP World is an Equal Opportunity Employer. We are committed to creating an inclusive workplace that values diversity and promotes equal employment opportunities for all applicants and employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, military or veteran status, protected leave status, reproductive health decision making, or any other characteristic protected by federal, state, or local law.

DP World is committed to complying with all applicable laws providing equal employment opportunities and maintaining a workplace free from unlawful discrimination, harassment, and retaliation.

California Pay Transparency

In accordance with California law, compensation information will be provided to candidates during the hiring process. Compensation is based on several factors including experience, skills, education, certifications, internal equity, geographic location, and business needs.

Reasonable Accommodations

DP World is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require assistance or accommodation during the application or interview process, please notify the recruiting team.

Background Checks & Pre-Employment Screening

Employment may be contingent upon successful completion of a background check, drug screening (where permitted by law), reference verification, and other pre-employment requirements consistent with applicable laws and customer requirements.

E-Verify Participation

DP World participates in the E-Verify program, where required by law, to confirm employment eligibility.

At-Will Employment Statement

For California positions, employment with DP World is considered at-will unless otherwise provided by an applicable collective bargaining agreement or written employment contract. This means either the employee or the company may terminate employment at any time, with or without cause or notice, subject to applicable law.

Workplace Safety

DP World is committed to maintaining a safe and healthy work environment and complies with all applicable workplace safety regulations and customer-specific safety requirements.

Notice to Staffing Agencies

DP World will not accept unsolicited resumes from staffing agencies or recruiters without a signed agreement in place. Unsolicited resumes will become the property of DP World, and no fees will be paid.