Manager, Project at Quest Diagnostics
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Manager, Project
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Category Corporate Location Lewisville, Texas Job function Information Technology Job family Project Management
Shift Day Employee type Regular Full-Time Work mode On-site
Job DescriptionThis position will lead a variety of projects and teams to apply Business Transformation/Lean principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction. This position will also be responsible for coaching others to learn and apply Lean principles and tools to their daily work. This is an Onsite (4 days onsite, 1 day work from home)Grade: 49Responsibilities: Provides support to key laboratory departments to ensure quality, service delivery, and cost savings targets are metSpends significant time in the lab to learn processes, build relationships, and understand pain pointsCollaborates with department leadership to review turnaround time, productivity, and quality metrics to drive improvementsEstablishes a pipeline of continuous improvement projects that includes a mix of self-led and mentored initiativesLeads projects and working teams to effectively initiate, plan, execute, monitor, and close projects Leads projects Leads projects through issues, roadblocks, and problems Acts as a change agent to drive teams toward success Guides team members to perform through issues and constraints Owns projects Owns the timeline, budget, resource constraints, and deliverables/results Shifts between the big picture and the small-but-crucial details Is prepared to roll up their sleeves and work through detailed issues Manages projects Ensures all appropriate tools are completed and used effectively (e.g., charter, Gantt chart, status updates) Communicates Actively communicates with project sponsors and stakeholders Establishes regular points of communication Manages sponsor and stakeholders expectations Delivers the expected results Performs root cause analysis on project shortfalls and takes corrective action as necessary Applies Business Transformation/Lean principles and tools toward a variety of small to medium projects as well as other necessary skills, such as: Identifying root causes of issues and designing solutions that address them Defining, monitoring, and controlling processes Understanding (internal/ external) customer needs and designing solutions around them Identifying the impacts from change and developing proactive change plans Supports various teams to achieve their goals by facilitating on-site workshops, rapid continuous improvement events, and providing ongoing guidance or consultation Coaches other employees on the use of various tools, concepts and practices foundational to Business Transformation/Lean in order for Quest Diagnostics employees to build self-sufficiency, sustainability and scalability Participates in Communities of Practice Leads Business Transformation/Lean training classes Documents business processes Completes required continued learning Qualifications: Required Work Experience: Demonstrated experience (1 to 3 years) of leading projects from initiation to completion Physical and Mental Requirements: The normal performance of duties may require lifting and carrying objects Frequent walking and/or standing. Knowledge:Working knowledge of Lewisville lab systems (SunQuest)Demonstrated experience facilitating discussions or workshops Some experience leading changes Skills: Problem-solving skills Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e-mails, and memos Demonstrated data analysis skills Demonstrated ability to develop strong relationships with others Ability to handle multiple projects simultaneously Comfortable using Microsoft Word, Excel, and Powerpoint Interpersonal skills Decision-making skills Planning and organization skills Results-oriented Creative Persistent Composed Able to learn new concepts rapidly EDUCATION Associates Degree(Required)Bachelor's Degree preferred LICENSE/CERTIFICATIONSFormal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints)54094Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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What it's like to work here
Culture Our people contribute to fostering an inspiring and supportive workplace where we empower better health for our customers every day. Through our 11 Employee Business Networks (EBNs) employees can grow, connect, and contribute with professional development, mentorship, EBN program offerings, and community engagement. Each of our Quest Employee Business Networks is open to all employees. View more
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Corporate Social Responsibility Report We''re committed to promoting a healthier world, creating an inspiring workplace, and building value for all stakeholders. Discover how we''re making this happen in our annual reports. View more
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Equal employment opportunity
Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.
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