Manager, Product Management

Position:

Manager, Product Management

About Matriculate:

Matriculate is a national nonprofit working to ensure the nation’s talented, diverse students from low-income backgrounds have the opportunity to attend college and thrive. We aim to support high-achieving high school students from low-income backgrounds and underrepresented communities to apply, enroll, and succeed at their best-fit college or university. Matriculate does this through a near-peer mentorship model that connects undergraduates in college (“Advising Fellows”) with high-achieving high school students.

In alignment with our Core Values, we believe in the power of team, people-centered approaches, equity-centered philosophies and practices, and a dedication to meaningful, lasting impact. With this in mind, we strive to be a place in which individuals can engage in meaningful work, contribute to the mission, collaborate with colleagues and stakeholders, and experience a culture in which there is room to reflect and grow, refine practices, contribute and collaborate, deliver outcomes, and have the spaciousness needed to rejuvenate to be your best self.

Core Values:

Student-Centered Mindset: We serve as allies with our students to help them

access opportunities they have earned to build a more just and equitable

country. All our work advances our mission, and in all our work we hold a

student-centered mindset.

Valuing and Supporting the Team: We value and support our team and their

well-being both in and out of work. We work hard and make time for levity and

celebration. We actively make choices that promote flexibility and to give team

members the space to structure their time and maintain long-term sustainability.

Commitment to be a Diverse, Equitable and Inclusive Organization: We are

committed to fostering a diverse, equitable, and inclusive organization. Staff,

Advising Fellows, and High School Fellows shape and inform a culture that

invites differing perspectives and ongoing dialogue to inform the way we interact

together, our practices, and policies.

Continuous Learning: We embrace a mindset of continuous learning and

recognize failure as a part of learning. We regularly give and receive feedback

and are accountable for both its intent and impact.

Ownership: We are all owners, accountable for our collective success and

impact. We proactively identify problems, ask for what we need to be

successful, and propose solutions. We communicate directly, respectfully, and

with humility.

Position Overview:

As the Manager, Product Management at Matriculate, you will play a critical role in shaping how technology supports more than 5,000 students, advisors, and staff nationwide. Reporting to the Senior Director of Technology, you will serve as a bridge between users, technology partners, consultants, and organizational leaders to ensure our systems are intuitive, scalable, and aligned with our mission.

This role is ideal for a candidate with 2+ years of product management experience and experience building or supporting solutions on AWS. You will help manage Matriculate's technology ecosystem, including emerging AI capabilities in AWS.

You will work closely with stakeholders across the organization to identify opportunities for improvement, gather requirements, prioritize enhancements, and guide technology investments that increase organizational effectiveness and student impact.

You’ll support a wide range of users, including:

      College students who serve as near-peer college advisors and student leaders

      High school students working toward college with Matriculate’s support

      Staff across every functional area

      Senior Leaders who rely on real-time data to make high-impact decisions

      Users with a wide range of comfort and experience with technology

This is a full-time exempt position with a competitive salary and benefits package, which is a bargaining unit employee with representation by District Council 37, AFSCME.

Position Duties and Responsibilities:

In this role, you’ll help students and staff every day through:

Product Strategy & Roadmap

      Partner with teams to identify technology needs and translate business challenges into scalable product and technology solutions

      Develop product requirements based on iteration with other teams and oversee implementation of those requirements

      Support development and execution of Matriculate's technology roadmap

      Conduct user research, stakeholder interviews, and requirements gathering

      Manage product backlogs, tech support requests, and prioritization processes using Agile and Kanban methodologies

Data and AI Development

      Support implementation and ongoing management of data and AI solutions, including: Amazon Web Services (AWS) Bedrock, Salesforce Agentforce, analytics infrastructure, and data visualizations

      Manage consultants and engineering resources to deliver technology projects on time and within budget

      Help establish governance, evaluation, and feedback processes for data and AI enabled solutions

      Lead efforts to centralize organizational data and improve reporting capabilities

Technology Operations & Adoption

      Oversee administration, adoption, and continuous improvement of core Matriculate systems

      Identify opportunities to improve adoption and efficiency

      Develop training materials, documentation, and enablement resources

      Engage users to identify process improvements and workflow automation opportunities

Technology Project Management

      Coordinate project timelines, deliverables, budgets, and stakeholder communications

      Track project progress and ensure technology investments deliver measurable value

      Support administration of org-wide technology systems

Candidate Qualifications:

The ideal candidate will have:

      Bachelor's degree or equivalent experience.

      2+ years of product management, business systems, technology operations, or related experience

      Experience supporting, implementing, or managing AWS-based solutions

      Experience gathering and writing product requirements and translating user needs into product enhancements or technical solutions

      Experience working with system administration of enterprise systems

      Strong project management, stakeholder management, and communication skills.

      Experience managing cross functional teams to successful execution of requirements

      Experience managing consultants, vendors, or cross-functional technology projects

      Strong analytical skills and comfort working with reporting and cloud tools

      Deep commitment to Matriculate’s mission and organizational values

Bonus points if you have:

      Experience with Amazon Bedrock or other generative AI technologies

      Experience with Power BI, Tableau, SQL, or cloud analytics platforms

      Experience working in education, nonprofit, or mission-driven organizations

      Product Management, AWS, or Agile certifications

Location:

We are a fully remote organization.  There will be travel for staff in-person gatherings a couple times a year.

Compensation:

Salary range of $75,750 - $81,300 commensurate with experience. This is accompanied by a comprehensive benefits package that includes health, vision, and dental plans; 14 paid holidays and December 24th through January 1st; generous PTO; professional development and personal growth opportunities.

To Apply:

Submit an application and include:

1. Resume
2. Cover Letter

Applications that are not submitted in accordance with these instructions or are missing documents will be deemed incomplete and will not be considered. All applications will be reviewed on a rolling basis until the role is filled.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We are committed to maximizing the diversity of our organization.

We will consider for employment qualified applicants with criminal histories in accordance with applicable law.

All qualified applicants are encouraged to apply.