Manager Product Investigations and Shared Services

Abbott

Carlsbad, California

JOB DETAILS
SKILLS
Access Control, Best Practices, Biology, Biotech and Pharmaceutical, Capital Project, Career Development, Cleanroom, Communication Skills, Computerized Maintenance Management System (CMMS), Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Cross-Functional, Customer Support/Service, Disease Prevention and Control, Disease Treatment, Diversity, EEO Regulations, English Law, Environmental Health, FDA Requirements, Facebook, Facilities Management, Facilities and Maintenance, GMP (Good Manufacturing Practices), Gross Margin, Health Plan, Healthcare, Incident Management, Infectious Diseases, Intellectual Property (IP), International Health, Keyboards, Leadership, Lean Six Sigma, Maintain Compliance, Maintenance Services, Manufacturing, Manufacturing Operations, Medical Diagnosis, Medical Equipment, Medical Products, Operational Improvement, Operational Strategy, Operations Security (OPSEC), Performance Metrics, Preferred Provider Organization (PPO), Preventative Maintenance, Problem Solving Skills, Product Management, Protective Services, Regulations, Regulatory Compliance, Reliability Engineering, Retirement Plan, Risk Analysis, Risk Management, Root Cause Analysis, Safety Compliance, Safety/Work Safety, Security Compliance, Security Monitoring, Strategic Planning, Supply Chain, Technical Leadership, Technical Operations, Technical Support, Time Management, Tuition Reimbursement, Twitter
LOCATION
Carlsbad, California
POSTED
15 days ago
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Manager Product Investigations and Shared Services

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of.

  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

  • An excellent retirement savings plan with a high employer contribution

  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry‑leading technologies to support diagnostic testing that provides critical information for the treatment and management of diseases and other health conditions. Our solutions empower clinicians, patients, and communities with timely, reliable insights that drive better health outcomes around the world.

The Opportunity

We are seeking aManager Product Investigations and Shared Service join our dynamic Infectious Disease team in Carlsbad, California. The Manager Product Investigations and Shared Services leads a cross-functional organization responsible for ensuring robust product investigation processes and delivering critical site-wide support services within a biologics manufacturing environment. This role provides strategic and operational leadership across Product Investigations, Environmental Health & Safety (EHS), Facilities & Maintenance, Operational Excellence, and Security to ensure compliance, reliability, and continuous improvement of site operations.

The role is accountable for driving a culture of quality, safety, and operational rigor while enabling efficient, compliant, and uninterrupted manufacturing.

What You’ll Work On

Product Investigations & Quality Systems

  • Lead end-to-end product investigation processes, ensuring timely, thorough, and compliant resolution of deviations, non-conformances, and product complaints.
  • Ensure root cause analysis is scientifically sound and aligned with regulatory expectations (FDA, EMA, etc.).
  • Drive effectiveness of CAPA (Corrective and Preventive Actions) and ensure sustained improvements.
  • Partner with Quality, Manufacturing, and Technical Operations to strengthen investigation capabilities and quality culture.

Environmental Health & Safety (EHS)

  • Provide leadership and oversight for site EHS programs, ensuring compliance with all applicable regulations and corporate standards.
  • Promote a proactive safety culture focused on risk identification, mitigation, and continuous improvement.
  • Oversee incident investigations and ensure appropriate corrective actions are implemented.

Facilities & Maintenance

  • Ensure reliable operation and maintenance of GMP and non-GMP facilities, utilities, and equipment.
  • Oversee preventive and predictive maintenance programs to minimize downtime and maintain compliance.
  • Support capacity, capital projects, and operational readiness as needed.

Operational Excellence

  • Lead continuous improvement initiatives leveraging Lean, Six Sigma, and other operational excellence methodologies to reduce waste.
  • Drive achievement of the site gross margin improvement target.
  • Establish and monitor KPIs across the organization to ensure operational performance and accountability.

Security

  • Oversee site security operations to ensure the safety of personnel, assets, and intellectual property.
  • Ensure effective access control, incident management, and regulatory compliance related to site security.

Leadership & Cross-Functional Collaboration

  • Build, lead, and develop a high-performing, multidisciplinary team.
  • Foster strong collaboration with Quality, Manufacturing, Supply Chain, Engineering, and corporate functions.
  • Serve as a key member of the site leadership team, contributing to strategic planning and decision-making.
  • Champion a culture of accountability, transparency, and continuous improvement.

Required Qualifications

  • Bachelor’s degree in engineering or in life sciences or business.
  • 8-12 year's experience in biologics, pharmaceuticals, or regulated manufacturing environments
  • Demonstrated leadership experience managing diverse functional areas (e.g., investigations, EHS, facilities, or operations).
  • Results-oriented with a strong focus on compliance, safety, and operational excellence.
  • Proven experience in deviation management, root cause analysis, and CAPA systems with strong problem-solving skills.
  • Knowledge of EHS regulations and best practices.
  • Familiarity with facilities management, maintenance systems (CMMS), and utility operations.
  • Excellent communication and stakeholder management capabilities.
  • Requires frequent cross-functional engagement and on-floor presence.
  • Experience providing support during audits, inspections, or critical operational events.

Preferred Qualifications

  • Experience with Lean/Six Sigma or other continuous improvement frameworks preferred.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews.

     

The base pay for this position is

$130,700.00 – $261,300.00

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Engineering

     

DIVISION:

ID Infectious Disease

        

LOCATION:

United States > Carlsbad : 2251 Faraday Ave

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Yes, 20 % of the Time

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday), Wear ear plugs, Work in a clean room environment, Work in noisy environment

     

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

     

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

     

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

About the Company

A

Abbott

At Abbott, we are enthusiastic, energetic and committed to doing great work every day. Our employees are passionate about helping to translate science into lasting contributions to health care and the health of people worldwide. At the heart of our organization is our "Promise for Life"—a statement that embodies our company's commitment to employees, shareholders, local communities and the people who depend on our company and products to live healthier lives.

Vital to our promise is the speed in which we act, respond and deliver. As Abbott employees, we are ready to meet change and challenges head-on. As a result, we are a company that adapts quickly, and through our passion for innovation we are able to continually create a pipeline of products that help improve the length and quality of life around the world.

We are proud of our rich, more than 120-year history. We continue to be driven to advance leading-edge science and technologies, support diversity, focus on exceptional performance and earn the trust of those we serve.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1910
WEBSITE
http://www.abbott.com/